What are the responsibilities and job description for the Client Advisor position at Springer's Jewelers, Bath, ME?
Springer’s is a family-owned luxury jeweler with a legacy of exceptional customer care. We are looking for a client-focused sales professional who thrives in a relationship-based selling environment and takes pride in delivering an elevated experience every time.
What you’ll do:
- Provide a best-in-class client experience from greeting through follow-up
- Build long-term relationships through proactive outreach, appointment setting, and clienteling
- Meet and exceed sales goals while upholding brand standards and presenting a polished, professional image
- Maintain strong product knowledge across fine jewelry and timepieces and guide clients through features, benefits, care, and value
- Support daily store operations: POS transactions, merchandising standards, case upkeep, inventory controls, service/repair intake, and presentation readiness
- Partner with the team to execute store initiatives, events, trainings, and process excellence
What we offer:
- A collaborative, family-owned culture where excellence and client care come first
- Training and development to support long-term growth and selling mastery
- A client-first environment where you can build a meaningful career in luxury retail
CAPABILITIES ASSOCIATED WITH SUCCESS
- 3–5 years of retail sales experience, preferably in luxury or high-end environments.
- Proven ability to build relationships and meet performance goals.
- Strong verbal and written communication skills.
- Commitment to professional growth, product education, and selling excellence.
- High school diploma required; advanced education or certifications support success in this role.