Clinic Manager

Your experience matters

A Clinic Manager who excels in this role:

• The Market Manager will oversee market operations, and conduct daily interactions in a way that demonstrates a positive organizational attitude and effectiveness, and models the organizations Mission, Vision and Values

• Manages the daily operation of the organization by creating and implementing policies and procedures.

• Helps Market Director to develop organizational strategic plans and objectives based upon identified needs of patients.

• Manage and direct the activities in the market practices including physician human resources requirements, customer service, patient satisfaction, financial analysis, business information systems, practice profile analysis and compliance with regulatory bodies

• Ensuring effective on-boarding of new physicians and staff including the acquisition of space, procurement of supplies and equipment

• Promotes practice initiatives such as referral management, TOS collections, and task management

• Works closely with the Market Director to develop and implement goals and objectives for the market, and with physician leadership to identify new lines of business, additional streams of revenue, and new methods to mitigate costs

• Works to ensure regulatory compliance with agencies such as OSHA, CLIA, DHS and others as appropriate

• Obtains information needed for new provider state, federal, and commercial payor applications and recredential existing providers with insurance carriers

• Ensures practice operations are consistent with budget.

• Supervises front office collection process, collecting co-pays, deductibles and self-pay balances.

• Works with Accounting and Billing Coordinator to ensure Revenue Cycle Guidelines are followed and all daily deposits and payments balance with hospital accounting on a daily, weekly and monthly basis.

• Ensures all providers utilize EMR to meet Quality program guidelines (i.e. MACRA CIN)

• Monitors EOB denials in conjunction with billing staff and communicates findings back to the providers and billers.

• Monitors and tracks physician paid time off and CME as it relates to the terms of their employment agreement.

• Assists Market Director with the distribution of monthly reports such as financial reports, and other requested reports. Weekly financial/AR Summaries, Projections, AR Maps

• Managing budgets of assigned practices which includes ordering office and medical supplies, salaries, and managing overtime.

• Willing and able to travel to remote clinic sites

What we’re looking for

• 2 years medical clinic Office Manager experience or 4 years medical clinic Supervisor experience required, 5 years working in a medical clinic

• Bachelor's degree in healthcare, practice management, computer science, business, or related field Required.

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities.

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.