What are the responsibilities and job description for the Admissions Director position at Spring River?
Job Title: Admissions Director
Location: 3200 Mission Arch Dr, Roswell, NM 88201
Position Overview: The Director of Admissions serves as the primary liaison for prospective residents, families, referral sources, and internal teams, ensuring a seamless, customer-focused transition into the facility. This role is responsible for managing the full admissions cycle from initial inquiry through post-admission follow up while maintaining accurate census data and regulatory documentation. The Director of Admissions upholds the organization’s standards for professionalism, responsiveness, and resident satisfaction, and represents the facility as a key ambassador within the community and among regional care partners.
Key Responsibilities:
Record information concerning inquiries, admissions, and discharges
Daily census reports and reporting
Coordinate the inquiry process
Facilitates the admission process including completing required paperwork
Notification and reporting of admission updates
Maintains monthly records of census and other necessary reporting records
Remains in contact with new residents; perform 3-month post move-in visit, surveys residents for satisfaction
Represents facility at community events, open houses other special and public relation events
Works with Case Managers locally and in surrounding areas.
Qualifications:
Prior experience in healthcare admissions or a related role within long-term care, senior living, or hospital environments.
Strong understanding of referral coordination, eligibility processes, and census management.
Excellent communication and customer-service skills with the ability to support residents and families with professionalism and compassion.
Strong organizational and time-management abilities, including managing multiple admissions and deadlines simultaneously.
Proficiency with computers, electronic documentation systems, and Microsoft Office.
Ability to build and maintain professional relationships with case managers, referral partners, and community organizations.
Demonstrated reliability, sound judgment, and a high level of professionalism.
Benefits:
Competitive Salary
Health Insurance within 90 Days!
Vision Insurance
Dental Insurance
PTO
Collaborative work environment
About Us: Spring River is a leading provider of skilled nursing and rehabilitation services in the beautiful community of Roswell, New Mexico. We proudly serve the people of New Mexico through accepting Medicare, Medicaid, and private insurance. At Spring River we provide personalized, high-quality care in a warm and welcoming environment. We foster a strong sense of community while honoring the unique identities, preferences, and stories of each resident. Our team is committed to upholding values of excellence, compassion, and respect as we strive to improve the quality of life for every individual we serve.
How to Apply: We invite qualified candidates to submit their resume and cover letter detailing their qualifications and experience to Human Resources at Spring River. Spring River is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all employees can thrive. Join us in shaping the future of senior care and making a meaningful impact on the lives of those we serve.