What are the responsibilities and job description for the Mobile Crisis Responder position at Spring of Hope Therapeutic Services?
Overview
Join our dynamic team as a Mobile Crisis Responder, serving Alberta , Lawrencville, South Hill , and Brunswick VA. where you will play a vital role in providing immediate, compassionate support to individuals experiencing mental health crises in their communities. This energetic and impactful position offers the opportunity to make a real difference by delivering crisis intervention, behavioral health assessments, and short-term stabilization services directly in the field. As a key member of our mental health response team, you will work with diverse populations, including high-risk groups, children, and individuals with co-occurring disorders, ensuring they receive timely, respectful care that promotes safety and recovery. This paid position is ideal for motivated professionals passionate about community-based mental health services and crisis management.
Responsibilities
- Respond promptly to mental health crisis calls within designated community areas, providing immediate assessment and stabilization.
- Conduct comprehensive patient evaluations utilizing clinical documentation standards, DSM-5 criteria, and ICD coding to determine appropriate interventions.
- Implement de-escalation techniques and behavioral therapy strategies to manage acute behavioral crises safely and effectively.
- Collaborate with healthcare providers, social workers, law enforcement, and family members to coordinate care plans and ensure continuity of patient care.
- Collect detailed data on patient interactions, medical records, and treatment outcomes using Electronic Health Records (EHR) management systems while adhering to HIPAA regulations.
- Facilitate individual and group counseling sessions focused on mental health counseling, grief counseling, addiction counseling, or behavioral therapy as needed.
- Support high-risk populations through case management activities including intake assessments, patient care planning, and follow-up services.
Skills
- Proven experience in crisis intervention, behavioral health, or mental health counseling with a focus on acute care settings.
- Strong knowledge of psychotherapy modalities such as cognitive behavioral therapy (CBT), motivational interviewing, applied behavior analysis (ABA), and trauma-informed care including PTSD care.
- Expertise working with children, individuals with developmental disabilities or autism spectrum disorder (ASD), and those with co-occurring substance use disorders.
- Familiarity with medical terminology, psychiatric patient care standards, CPT coding, ICD-9/10 coding systems for accurate documentation and billing.
- Excellent de-escalation techniques combined with skills in crisis management to ensure safety during high-stakes situations.
- Ability to perform patient assessments using DSM-5 criteria while maintaining compliance with clinical documentation standards.
- Experience working within HIPAA guidelines for confidential medical records management and electronic health records (EHR).
MUST HAVE MCR CERTIFICATION
This role offers an exciting opportunity to empower individuals during their most vulnerable moments while advancing your career in behavioral health services. If you are energetic, compassionate, detail-oriented, and committed to making a positive impact in the community—this is the perfect fit for you!
Pay: $50.00 per hour
Work Location: In person
Salary : $50