FOOD AND BEVERAGE OPERATIONS MANAGER

FOOD AND BEVERAGE OPERATIONS MANAGER

FLSA Status:  Exempt

General Definition of Work

Food and Beverage Manager to specialize in the daily dining operation oversight, with an emphasis to provide personalized, unparalleled service to members and guests alike. To train, mentor, and lead our service team.  The Food and Beverage Manager will participate in weekly F&B meetings and follow through with communication to ensure that all Club

events are flawlessly executed. This position reports directly to the Director of Club Operations.

Essential Functions

The following functions are intended only as illustrations of the various types of work performed.  The omission of specific duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• Planning, implementing and maintaining of processes that will enhance the services, procedures, team dynamic, and overall member satisfaction
• Daily commitments to create a continuous teaching environment that focuses on staff timeliness, productivity, proper service, and other standards
• Assists Assistant Managers with developing, implementing, enforcement, and evaluation of the service training program on a daily and weekly basis
• Completes regular closing shifts and ensures the overall safety and preservation of the Club on a daily basis
• Achieves budget goals through personal contributions
• Assures that effective orientation and training for new staff and professional development activities for experienced staff are implemented
• Inspects to ensure that all safety, sanitation, energy management, preventive maintenance and other standards are consistently met
• Assures that all standard operating procedures for sales and cost control are in place and consistently utilized
• Monitors inventory for all service items including supplies, china, silver, and glassware
• Oversees banquet operations and leads a team of supervisors and staff to the successful execution of the Club’s banquet events on a daily basis
• Operates as the “point person” for all operational inquiries and ideas as it pertains to banquets; Insists on prioritizing member experience in decision making
• Develops service standards in the scope of banquet events, and actively mentors and supports supervisors and staff members
• Leads by example with professional presence, communication, coordination, preparation, and enthusiasm; Improves execution of future events by communicating feedback
• Monitors the ordering and receiving program for products and supplies to ensure proper quantity and price on all purchases
• Greet guests and oversees actual service on a routine basis
• Continually works to ensure correct handling procedures to minimize glassware breakage
• Performs other duties as apparent or assigned by the General Manager or Assistant General Manager

Knowledge, Skills and Abilities

TIPS & Servsafe methodology

Education and Experience

A degree in food and beverage management is preferred plus 3 years of experience in restaurant, club, and/or catering businesses.

Physical Requirements

This work requires the regular exertion of up to 25 pounds of force, frequent exertion of up to 50 pounds of force and occasional exertion of up to 100 pounds of force; work regularly requires standing and using hands to finger, handle or feel, frequently walking, speaking or hearing, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling, lifting and repetitive motions and occasionally requires sitting, climbing or balancing and tasting or smelling; work requires close vision, distance vision, ability to adjust focus, depth perception and peripheral vision; vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires visual inspection involving small defects and/or small parts, using of measuring devices, observing general surroundings and activities; work regularly requires working near moving mechanical parts and occasional exposure to outdoor weather conditions.

Special Requirements

Must possess a valid driver’s license.

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