Hotel Manager

Job Overview

We are seeking a dedicated and experienced Hotel Manager to oversee the daily operations of our hotel. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring that guests receive exceptional service while maximizing revenue and maintaining efficient operations. This role requires a proactive approach to guest relations, staff management, and financial oversight.

Duties

• Lead and manage all hotel operations, including front desk, housekeeping, maintenance, and guest services.
• Supervise staff and provide training to ensure high standards of customer service and hospitality.
• Oversee budgeting and financial management, including revenue management strategies to maximize profitability.
• Ensure compliance with health and safety regulations as well as company policies.
• Manage guest relations by addressing concerns promptly and effectively to enhance guest satisfaction.
• Conduct regular inspections of the property to ensure quality standards are met in all areas.
• Ensure adequate coverage of all shifts, complete weekly schedules, maintain staffing levels as needed
• Handle night audits and ensure accurate reporting of daily financial transactions.
• Maintain knowledge of local attractions and events to assist guests with inquiries and enhance their experience.
• Complete other tasks as assigned by Brand or Management Companies

Qualifications

• Proven experience in hotel management or a similar role within the hospitality industry.
• Strong background in customer service with excellent communication skills; bilingual or multilingual abilities are a plus.
• Experience in supervising staff and leading teams effectively.
• Knowledge of revenue management principles and budgeting processes.
• Familiarity with front desk operations, multi-line phone systems, and phone etiquette.
• Ability to build positive relationships with guests and staff alike while maintaining professionalism at all times.
• Strong problem-solving skills with a focus on guest satisfaction and operational efficiency. Join our team as a Hotel Manager where you will play a crucial role in creating memorable experiences for our guests while leading a dedicated team in a dynamic environment

Job Type: Full-time

Pay: $50, $63,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Health insurance

Work Location: In person

Salary : $63,000