What are the responsibilities and job description for the Guest Service Representative position at Spring Hill Suites By Marriott Bowling Green KY?
Guest Service Representative
We’re looking for a friendly, upbeat Guest Service Representative who enjoys helping customers and thrives in a flexible, fast‑paced retail environment. You’ll be the welcoming presence that supports guests, answers questions, and keeps the store running smoothly. This role is ideal for someone who wants adaptable hours while building strong customer service and retail skills.
Responsibilities
- Guest Greeting — Create a warm, positive first impression for every visitor
- POS Operation — Process transactions accurately and efficiently
- Cash Handling — Manage the register, balance drawers, and issue receipts
- Upselling — Recommend products based on customer needs
- Team Support — Offer guidance to junior staff when needed
- Skills
- Communication — Comfortable engaging with diverse customers
- Bilingual Ability — Highly valued for broader guest support
- POS Knowledge — Familiar with checkout systems and retail math
- Leadership — Experience guiding or motivating team members
Pay: $12.00 - $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $12 - $14