What are the responsibilities and job description for the Patient Services Representative - II position at Spring Health?
Job Description:Job Duties:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule appointments and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains polices, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
Required Qualifications:
- Experience with medical insurance, referral processes, and benefit plans
- 6 months recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
- 2 years’ recent experience working as a Patient Service Representative
- Experience with CS-Link/Epic
- Understanding of medical terminology
Job Type: Contract
Pay: From $24.00 per hour
Work Location: In person
Salary : $24