What are the responsibilities and job description for the Healthcare Call Center Representative position at Spring Health?
Healthcare Call Center Representative
Day 5x8-Hour (08:00 – 17:00)
West Hollywood CA 90048
$24hr
*** Epic REQ ***
*** High-Volume Call Center REQ ***
Required Qualifications:
- HSD/GED
- Flu vaccination (no exceptions/no declinations)
- Experience with medical insurance, referral processes, and benefit plans (Third Party Liability (TPL) screening, Medi-Cal / Medicare eligibility verification, Workers Compensation eligibility)
- 1 year of recent experience working in a high-volume call center environment (100 calls per day)
- 2 years of experience was a PAR/PSR OR working in a medical office/hospital setting
- Experience with CS-Link/Epic
- Ability to read, understand, and respond to detailed oral and written instructions
Job Type: Contract
Pay: $23.00 - $24.00 per hour
Application Question(s):
- 1 year of recent experience working in a high-volume call center environment (100 calls per day)
- 2 years of experience was a PAR/PSR OR working in a medical office/hospital setting
- Experience with CS-Link/Epic
Work Location: In person
Salary : $23 - $24