What are the responsibilities and job description for the Contact Center Sales Manager position at Spring-Green Enterprises Inc. & Subsidiaries?
| SGE Marketing Services Inc, is an affiliate company of Spring-Green Enterprises parent company seeking a full-time Contact Center Sales Manager based out of Plainfield, IL. This is a hybrid position with flexibility to work remote part of the year, along with expectations to work in the Plainfield IL, office during our busy season. We offer competitive pay, benefits including medical, dental, vision, life and disability insurance, 401(k) participation and paid holidays and vacation. Join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance. Annual salary $60k based on experience. Summary Under the guidance of the Director of Contact Center Sales, the Contact Center Sales Manager (CCSM) oversees the Contact Center Sales team and implements initiatives that support business growth for Spring-Green Franchises. The CCSM serves as the subject matter expert in all aspects of the Sales Team’s operational functions, (including inbound customer acquisition, outbound acquisition and upsell calls, outbound property evaluation follow-up calls, and property measurement collections), and ensures all sales agents are held accountable to maximizing their contributions to the team and are consistently meeting established levels of performance. Essential Duties and Responsibilities
Advanced knowledge of call tracking software to record customer data, conversation details and reporting features. Intermediate knowledge of MS Word, Excel, PowerPoint and Microsoft Outlook. Licenses Valid driver’s license required with good driving record required for local travel for various meetings and/or training activities. Equal Opportunity Employer Check out our websites for more information about us! https://www.spring-green.com/lawn-care-locations/naperville-il https://www.petbutler.com/about-us/ To ensure the efficiency and fairness of our hiring process, Spring-Green Enterprises Inc. and its affiliated companies utilize Artificial Intelligence (AI) tools with our applicant tracking system (ATS). These tools are designed to assist, not replace human judgement. AI may be used to scan resumes to match applicant skills against job descriptions to help identify top candidates. We are committed to an equitable hiring process in accordance with Equal Opportunity (EEO) principles. Final Hiring decisions are always made by our recruitment team and hiring managers. AI recommendations are reviewed to ensure accuracy and to provide a fair, personalized evaluation for applicants. By submitting your application, you acknowledge that your application may be processed using these tools. |
We are an Equal Opportunity Employer welcoming candidates from all backgrounds and industries to apply. We encourage personal and professional growth. Come join our culture with core values of Customer Focus, Pursuing Common Goals, Family, Integrity, Innovation, and Perseverance.
Salary : $60,000