What are the responsibilities and job description for the Inside Sales Associate position at Spotswood, Cotton and Welsh Inc?
Company Description
SCW Inc. is a manufacturer representative firm based in Norcross, GA, serving Georgia & Tennessee. The company represents leading manufacturers in the plumbing, water works, and industrial sectors. SCW Inc. primarily caters to both commercial and residential markets, offering high-quality products and services tailored to diverse client needs.
Role Description
This is a full-time, on-site role for an Inside Sales Associate located in Norcross, GA. The Inside Sales Associate will be responsible for handling inbound and outbound sales activities, providing excellent customer service, managing customer accounts, generating leads, and fostering strong client relationships. Additional responsibilities include collaborating with internal teams to address customer needs and assisting in meeting sales objectives.
Qualifications
- Experience in Inside Sales and Lead Generation
- Strong skills in Customer Service and ensuring Customer Satisfaction
- Experience using CRM to track and close opportunities
- Proficiency in Account Management to maintain and grow client relationships
- Effective communication and interpersonal skills
- Ability to work independently and in a team-oriented environment
- Bachelor’s degree or equivalent professional experience in sales, business, or a related field is preferred