Senior Business Analyst

At SpotOn, we’re helping restaurants and small businesses compete and win with flexible payment and software technology—backed by real people who really care. From seamless point-of-sale systems to integrated restaurant management solutions, every SpotOn tool is designed to help local businesses increase profits and create better experiences for their customers and employees.  

Recently, SpotOn was:

• Named one of Fast Company’s Most Innovative Companies
• Awarded Great Places to Work and Built In’s Best Workplaces for the fourth year in a row
• Selected as the Best Overall Restaurant POS by NerdWallet 
• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users

We’re committed to caring hard and moving fast so that we can continue to grow and make a positive impact together. 

That’s where you come in. 

Your Mission:

• Analytics Genius: Serve up impactful data-backed recs with a focus on predictive modeling and statistical analysis driving strategic decisions and business growth.
• Data Transformation: Identify relevant data sources, validate/reconcile data, and build concise and future-proof models designed for adaptability and scalability.
• Automation Mastermind: Get to the bottom of data discrepancies and outdated manual processes to ensure smooth operations using machine learning and data pipelines.
• Churn Crusader: Dive deep into why merchants are churning, figure out "what happened," and use those insights to help us improve, employing advanced segmentation and predictive analytics.
• Visualize Insights: Build intuitive reports to monitor operations and software revenue performance with an emphasis on data storytelling and interactive dashboards.
• Team Up: Collaborate with Finance, Operations, Sales, and Product teams to maintain a reliable data infrastructure and contribute to data science initiatives.

What You'll Bring:

• 3-5 years of experience in data science, business analytics, payments, finance, statistics, or a related field.
• Strong SQL skills (ability to write complex queries to extract insights), experience with BI tools, and proficiency in programming languages like Python or R.
• Operating with a bias toward sharing, transparency and collaboration is your default!
• Diving in, solving problems, and getting things done is second nature - no waiting for perfect conditions.
• Thriving in fast-paced environments, embracing ambiguity, and taking initiative without a rulebook.

Bonus points: Experience in accounting, finance, or SaaS.

This position is not eligible for work authorization sponsorship by SpotOn

Benefits:  

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

• Medical, Dental and Vision Insurance 
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

Compensation:

• Our base pay range starts at $130,000 -$180,000 for this role
• Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
• Offers will be reflective of the candidate’s location and experience.

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

SpotOn is an e-verify company.