What are the responsibilities and job description for the Table Game Supervisor position at Spotlight 29 Casino?
Company Description
Spotlight 29 Casino, operated by the Twenty-Nine Palms Band of Mission Indians, is devoted to delivering outstanding guest experiences through exceptional amenities and unmatched customer service. Known for its premier slots, world-class table games, blackjack, and The Spotlight Showroom featuring top-tier entertainment, the casino offers an unparalleled environment for fun and excitement. Guests can also enjoy a variety of dining options tailored to satisfy every appetite. At Spotlight 29 Casino, the motto is simple: "Play Your Way, Every Day!"
Role Description
This is a full-time, on-site role located in Coachella, CA. As a Table Game Supervisor, you will oversee and ensure the smooth operation of assigned table games while providing exceptional customer service and upholding casino policies. Day-to-day tasks include monitoring table game activities, ensuring compliance with gaming regulations, resolving customer disputes, and managing the performance of table game staff. The position requires effective leadership, communication, and operational oversight to deliver a positive experience for both staff and guests.
Qualifications
- Proven Supervisory Skills to effectively lead and manage table game staff
- In-depth knowledge of table games like Baccarat, Blackjack, and Roulette
- Strong Customer Service and interpersonal skills to deliver exceptional guest experiences
- Excellent Communication skills for smooth interaction with staff and guests
- Ability to work collaboratively in a fast-paced on-site environment
- Understanding of gaming regulations and adherence to compliance standards
- Previous experience in a similar role in the gaming or hospitality industry is a plus
- High school diploma or equivalent; additional training or certification in gaming is beneficial