What are the responsibilities and job description for the Laundry Customer service Associate position at SPOT Laundries - SuperSuds Management?
We are looking for a part-time employee with open availability to fill our available position.
weekends either 7:am-3:00 pm or 3:00 pm-9:00 pm
$250 sign on bonus over 3 months
Job Title: Laundromat Attendant
Reports To: Area Manager
Salary: Starting from $13 per hour plus bonus eligibility up to 15% of your pay.
Why Work with SuperSuds?
At SuperSuds, we believe in more than just clean clothes—we believe in clean energy! We’re here to respectfully recognize and show gratitude to everyone, so their day gets a little brighter. Whether it’s our customers looking forward to doing their laundry or our employees finding joy in their work, we’re on a mission to make a lasting and positive impact on everyone we serve.
And now, we want YOU to help us keep that mission alive! Join us as an Customer Service Associate, where you’ll be a key player in building a friendly, and welcoming environment for our customers
What’s the Scoop on SuperSuds?
At SuperSuds, our vision is clear: to create an environment where people enjoy doing laundry—yes, you read that right! We’re known for our unique customer service experience and pride ourselves on making people’s lives a little easier and a whole lot brighter. By delivering exceptional service to our customers and our employees, we make waves in the community we call home.
What is in it for YOU?
As a Customer Service Associate, you’ll be the heart of our SPIRIT values:
- Service: Provide friendly, hands-on assistance to customers, ensuring they have a smooth and stress-free laundry experience.
- Pride: Keep the laundromat clean, organized, and welcoming, taking ownership of every detail.
- Integrity: Handle customer belongings and transactions with care and honesty, earning trust every day.
- Respect: Treat every customer with patience and kindness, creating a safe and welcoming space for all.
- Innovation: Suggest improvements to processes, equipment, or customer service to make operations more efficient.
- Teamwork: Support your team by sharing tasks, communicating clearly, and helping create a positive work environment.
What You'll Do
- Be the welcoming face for our customers..
- Take pride in keeping your laundromat clean.
- Keep your customers happy by delivering excellent customer service.
- Support day-to-day laundromat operations with our Wash and Fold Service.
Why You'll Love It Here
- Growth and Bonus opportunities up to 15% of your pay.
- A fun, collaborative work environment.
- Employee discounts and perks.
- Paid time off and benefits for full-time employees.
- A chance to be part of something bigger than yourself!
If you’re ready to embrace the SPIRIT of SuperSuds and help us make every day a little brighter, we want to meet you! Apply today and let’s create a place where everyone—employees and customers alike—look forward to being part of something special.
SuperSuds Management Company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees
Job Description:
Dependability to show up and work scheduled shifts,
People-person, Good Customer Service Skills, Trustworthy,
Basic Math Skills, Basic Computer Skills, Ability to stand for long periods,
Lift, Bend, Wash/Dry/Fold customers clothes with care, Cleaning of inside
of store including floors, Keeping parking lot tidy, machines, garbage, bathroom, etc.
Schedule: Weekends
Ability to commute/relocate:
- Martinsburg, WV- Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Laundromat Attendants: 1 year (Preferred)
Job Type: Part-time
Benefits:
- Bonus Potential up to 15% of Regular Earnings
- Employee Referral Bonus Opportunity
- Employee assistance program
- Anthem Health Insurance: Full-time employees only
- Dental/Vision/Life more: Part-time and Full-time employees
Pay: From $13.00 per hour
Benefits:
- Dental insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- What is your availability?
- Do you have reliable transportation?
Work Location: In person
Salary : $13