What are the responsibilities and job description for the Business Communications Analyst position at Spot Freight?
Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.
About The Role:
The Business Communications Analyst will work directly with Spot’s Manager of Customer Growth & Analysis and members of the Finance & Data Analytics team (“F&DA Team”) to support strategic sales initiatives and develop presentation materials. The team sits at the intersection of sales, finance, marketing, and executive leadership, developing customer-facing materials with the goals of (i) winning new business, (ii) increasing net retention of existing blue-chip accounts, and (iii) identifying sales growth opportunities.
The ideal candidate will have extensive experience using Microsoft PowerPoint and Excel. Ultimately, success in this role will be achieved through elevating Spot’s capabilities & presence with customers, driving sales growth and new wins.
Core Responsibilities:
Professional Traits:
Spot is committed to fostering a dynamic and inclusive workplace that values innovation and collaboration. We encourage candidates of all backgrounds to apply and help us drive success through analytical excellence. If you’re looking for a role where you can make a significant impact and grow your career, we’d love to hear from you!
Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You’ll also be a key component to the success of an industry leader. At Spot, we’ve never lost the entrepreneurial spirit that provides the foundation for our success.
Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
About The Role:
The Business Communications Analyst will work directly with Spot’s Manager of Customer Growth & Analysis and members of the Finance & Data Analytics team (“F&DA Team”) to support strategic sales initiatives and develop presentation materials. The team sits at the intersection of sales, finance, marketing, and executive leadership, developing customer-facing materials with the goals of (i) winning new business, (ii) increasing net retention of existing blue-chip accounts, and (iii) identifying sales growth opportunities.
The ideal candidate will have extensive experience using Microsoft PowerPoint and Excel. Ultimately, success in this role will be achieved through elevating Spot’s capabilities & presence with customers, driving sales growth and new wins.
Core Responsibilities:
- Presentation Creation & Delivery:
- Work with the Manager of Customer Growth & Analysis to build well-structured, visually effective presentations in PowerPoint that highlight key insights, recommendations, and strategic messaging.
- Take ownership of presentation materials and consistently drive to completion on required timelines.
- Collaborate with the Marketing and Design teams to ensure presentations meet brand and quality standards before delivery to customers and/or senior leadership.
- Customer Analysis & Insights:
- Gather, analyze, and interpret freight, customer, and market data to analyze trends, risks, and business opportunities.
- Translate complex data analysis into impactful presentation materials.
- Create executive-level materials with the help of the F&DA team for customer meetings, QBRs, and strategic planning sessions.
- Collaboration & Project Management:
- Serve as a key partner to Sales, Account Management, Marketing, Finance, and Executive Leadership to align on presentation priorities and deliver high-quality outputs.
- Manage timelines and ensure completion of materials by set deadlines.
- Continuous Improvement:
- Identify opportunities for automation and/or efficiency improvement in overall process and workflows, including within PowerPoint and other applications.
- Build, maintain, and improve Excel-based tools and reporting templates to support presentations process.
- Bachelor’s degree in Finance/Accounting, Marketing, Informatics, or a related field.
- 1-3 years of relevant experience in analytics, consulting, project management, or customer-facing operations role.
- Strong proficiency in Microsoft Excel and PowerPoint, with experience in SQL (SSMS) a plus.
- Experience in freight, logistics, or transportation preferred.
- Candidates with advanced experience may be considered for a senior-level analyst position.
Professional Traits:
- Strong analytical mindset and attention to detail
- Exceptional writing and communication skills
- Integrity and professionalism
- Team-oriented
- Empathy
- Trust
- Assertiveness
- Grit
- Ambition
- Consistency and drive for excellence
- Problem-solving and critical thinking
- Continuous learner with the ability to acquire new skills quickly
- Leadership and courage to develop others
- Proactive and entrepreneurial
- Curiosity
- Extreme ownership
Spot is committed to fostering a dynamic and inclusive workplace that values innovation and collaboration. We encourage candidates of all backgrounds to apply and help us drive success through analytical excellence. If you’re looking for a role where you can make a significant impact and grow your career, we’d love to hear from you!
Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You’ll also be a key component to the success of an industry leader. At Spot, we’ve never lost the entrepreneurial spirit that provides the foundation for our success.
Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
