Product Manager, AI Ops Assistant

Who We Are.

At Spot AI, we’re building the future of intelligent operations by tapping into the overlooked potential of video. We began by transforming video surveillance, and today we’re unlocking the power of video to make every shift consistent, every site secure, and every team member more productive.

Our leading edge platform and award winning technology helps mid-market and enterprise businesses improve safety, security and operational efficiency by transforming video footage into actionable insights. From reducing downtime on manufacturing lines, to automating SOP checks at car washes, to scaling real-time monitoring across construction sites and mobile surveillance units, we give organizations a smarter way to run their operations and drive better business outcomes.

We are currently deployed across 10,000 locations, serving some of the largest names in manufacturing, construction, logistics and retail. Whether through easy-to-build custom AI Agents that detect risks before they happen, or integrations with central monitoring centers to reduce false alarms, our vision is bold: to become the intelligence layer for every camera in the physical world.

Our exceptionally talented team has created a high growth trajectory that has attracted almost $100 million in investment from top venture firms, including Redpoint, Scale Venture Partners, Bessemer, StepStone and Qualcomm.

Ready to learn more? Connect with us on LinkedIn | X | YouTube

We’re looking for like-minded builders.

We are an extremely passionate and ambitious team building a company designed to outlast our lifetime.

No matter the role or level, Spotans (our team members) share a common DNA, and we’re looking for more teammates who share the same high-performance mindset:

• Relentless Drive: You have extreme ambition and something to prove. Challenges fuels you. Building isn’t just what you do; it’s who you are.
• Builder’s Mentality: You thrive on creating new solutions, not maintaining the status quo. If you've founded a company, been employee number 1 - 20, or have run a venture for over two years, we’re especially excited to meet you!
• High Hustle, High Humility: You combine high IQ with high EQ, a low ego, and an unyielding work ethic that pushes you to be among the best at what you do.
  
  

Our cultural pillars guide how we operate. We:

• Spend Strategically. We maximize resources and minimize waste.
• Push for Progress.We make decisions, move fast, and celebrate action.
• Obsess Over Customers:We remove friction and add value to create delight.
• Trust Our Team:Respect, trust and collaboration are non-negotiable.
• Act Like Owners:We say what we’ll do, and we do what we say, taking pride and responsibility in our work.
• Never Stop Having Fun:We’re creating something epic, and we’re having fun doing it.
  
  

Who You Are.

• You are self-motivated and accountable. You excel with ownership and autonomy, producing high quality outcomes with minimal direction and oversight.
• You are a balanced visionary.You contribute to strategy with an ability to see the big picture, while also appreciating details with a drive to make meaningful, hands-on contributions.
• You are a humble expert.You bring strong expertise with staying open to new ideas and new ways of doing things. You focus on getting it right rather than being right.
• You strive for next level. You’re ready to stretch your impact and influence and are ready to take on larger scale challenges and/or act as a mentor.
  
  

What You’ll Do.

Spot AI is hiring a Product Manager for AI Ops Assistant, a new product area that turns video into AI-powered operating assistants for the physical world.

These are not clean, well-defined problems. You will work with customers who have messy workflows, real operational stakes, and no patience for technology that does not deliver.

You are responsible for discovering the highest-value problems, building the platform that solves them repeatedly, and creating the motion that turns one-off POCs into scalable products.

The PMs who win here are not roadmap managers. They walk plant floors, earn trust with engineers and operators, and turn ambiguous customer problems into products that ship.

You do not need to be an ML researcher. But you should be technically fluent enough to reason about AI systems, video data, model quality, evaluation, false positives, deployment constraints, and platform architecture.

Discover the right problems

Spend significant time with customers, prospects, sales, solutions, and field teams to understand workflows, pain points, budgets, and success criteria.

Identify the highest-value use cases — not just what customers ask for, but what is actually worth building.

Build the platform, not just the features

Turn bespoke one-off customer work into repeatable product capabilities that scale.

Identify the reusable primitives: agent templates, workflow configuration, reporting, evaluation tools, alerting, data models, and deployment playbooks.

Drive the product motion

Define a near-term roadmap that balances customer urgency, technical feasibility, repeatability, and revenue impact.

Create a clear path from customer discovery → paid POC → production rollout → scalable product motion.

Create a strong GTM motion

Partner with sales, marketing, customer success, and solutions to define positioning, packaging, demo flows, pricing inputs, and proof points.

Build the playbooks that make AI Ops Assistant easy to sell, not just easy to use.

Who You Are

You may be a product manager, founder, technical product lead, forward-deployed engineer, solutions architect, or field CTO. The title matters less than the operating style.

You are a strong fit if you:

• Have built or led 0-to-1 B2B products in complex technical environments.
• Are highly customer-centric and comfortable spending real time in the field with users, operators, and executives.
• Are technically strong enough to reason about AI systems, video data, model limitations, false positives, platform architecture, and deployment constraints.
• Have strong product judgment and can distinguish between a one-off customer request and a repeatable platform opportunity.
• Communicate clearly and can turn ambiguous customer problems into crisp product requirements, launch plans, and business cases.
• Bonus points for experience in computer vision, video AI, industrial AI, manufacturing, logistics, construction, retail operations, forward-deployed engineering, or founding / building a product from zero.
  
  

This role is based in San Francisco, CA and requires working from our office at 17 Bluxome St.

This role could click if you

• Want to define a new category of AI product, not manage one that already exists.
• Are energized by ambiguity and find the pattern underneath bespoke customer requests.
• Love being onsite with customers as much as you love being in a product review.
• Want direct impact on revenue, product direction, and the long-term architecture of Spot AI’s agent platform.
  
  

This role likely won’t click if you

• Prefer well-defined roadmaps over discovering what the roadmap should be.
• Are more comfortable in a multi-layer PM org than operating like a founder.
• Struggle to engage technically with engineers on AI systems, model tradeoffs, or platform architecture.
• Are not willing or able to work in-person from San Francisco.
  
  

Compensation And Benefits.

• Annual Base Salary Range: Up to $178,000 per year. The offered salary will depend on your location within the U.S. and your demonstrated skills and competencies for the role. Your recruiter will provide the specific range for your area as you progress through the interview process.
• Meaningful early stage equity
• Medical, dental and vision plan options with little-to-no cost for employees and dependents
• Company paid short- and long-term disability plans
• Company paid life insurance
• 401K with Employer Match
  
  

Come build the future of Video Intelligence with us!

We are creating and cultivating a diverse and inclusive culture where we celebrate individuals for what they accomplish, no matter who they are! As an equal opportunity employer, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.