What are the responsibilities and job description for the Customer Service Representative position at SportsVet Animal Medical Center?
Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.
Compensation:
Compensation:
- Base hourly rate of $16.00-$18.00 DOE
- Eligible for periodic bonus
- Medical, Vision, Dental insurance
- 401(k)
- Health Savings Account
- Paid time off
- Employee discounts
- Uniform allowance
Salary : $16 - $18