MEDICAL ASSISTANT

PURPOSE: Responsible for patient care under the direction of a physician or licensed healthcare provider. Incumbent frequently interacts with physicians, staff and patients managing the workflow of their care.

EDUCATIONAL REQUIREMENTS: High school diploma or GED required.

CERTIFICATE / LICENSE: CMA preferred

TRAVEL REQUIREMENTS: Incumbent must be willing to travel to satellite offices to cover clinics.

EXPERIENCE: Minimum of six months medical assistant experience in a medical office or clinic setting preferred.

ACCOUNTABILITIES:

Administrative Duties included but not limited to:

· Review and update patient electronic medical records via practice management system.

· Follow all HIPAA regulations to protect patient confidentiality.

· Prepare patient charts for supervising physician/NP’s clinic weekly and daily as schedule changes.

· Include and update any blood and/or imaging tests, job descriptions, physical therapy progress notes, etc. in patient charts.

· Scan and index all paper files to patient EMR chart after each visit including any faxes and their confirmations.

· Maintain adequate stock of office supplies, patient education literature, office visit forms/and questionnaires in exam rooms.

· Review, manage, and complete patient forms as needed (disability paperwork, H&P forms, etc.)

· Assists providers with reviewing and responding to phone notes.

· Book appointments for all SMN physicians as needed.

Clinical Duties included but not limited to:

· Obtain patient history as requested, report updates to the appropriate provider.

· Assists providers with office procedures, preps patients and workstations.

· Administer, log and track inventory of vaccines as needed.

· Plant subcutaneous PPD for Tuberculosis testing; read results 48-72 hours later.

· Phlebotomy via venipuncture and capillary finger-stick.

· Specimen centrifuging, packaging and shipping.

· Coordinate employee flu vaccinations.

· Coordinate with fellow staff members to ensure clinical and administrative duties are being covered at all times. May involve rotating provider responsibilities depending on the needs of the department.

· Clean exam rooms, wipe down exam tables and change table paper after each patient.

· Keep exam rooms fully stocked throughout the day: Gloves, table paper, gowns, drapes, etc.

· Maintain bio-hazardous material, waste and sharps according to OSHA regulations.

· Correspond between VNA, laboratories and PA's to help manage Post-Op Coumadin patients on Tuesdays and Thursdays (overflow to other days is not uncommon)

· Escort patients to exam rooms, when needed.

KNOWLEDGE:

· Understanding filing systems, procedures, and medical records policies including state and federal compliance

· Telephone systems and protocols, office equipment, and computer systems (various hardware and software)

· Knowledge of medical practice procedures, functions and terminology

· Familiarity with HIPAA, insurance regulations, policies, procedures and other regulatory policies

· Uses good grammar, spelling and punctuation, sentence structure and proofreading in communication for accuracy

· Knowledge of common safety hazards and precautions to establish a safe working environment

Qualifications:

· Detail oriented, well organized individual with ability to multitask and prioritize in order to address multiple needs simultaneously

· Able to react calmly and effectively under stress

· Ability to interpret, adapt and apply guidelines and procedures

· Develop and maintain effective and professional working relationships with patients, medical staff, coworkers and the public by displaying sympathy, tact and understanding

· Must be a team player with a positive attitude, adjust to various personalities, work with a diverse population, demonstrating patience and professionalism

· Represents the clinic in a professional manner

· Capacity to work with and without supervision and perform a variety of routine tasks