What are the responsibilities and job description for the Park Monitor - Sand Mountain Park & Amphitheater position at sportadvisory?
PARK MONITOR - Sand Mountain Park & Amphitheater
SMP SFM, LLC
LOCATION: Albertville, AL
DEPARTMENT: OPERATIONS
REPORTS TO: OPERATIONS MANAGER
STATUS: FULL - TIME
ABOUT THE COMPANY:
Sand Mountain Park & Amphitheater is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Albertville, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.
Sand Mountain Park & Amphitheater is a managed facility by Sports Facilities Management, LLC, a Sports Facilities Companies (SFC) company. SFC is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.
SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.
POSITION SUMMARY:
Park Monitor is responsible for maintaining a safe and secure environment for guests and team members by patrolling and monitoring premises and personnel.
PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
- Welcome guests and provide helpful, professional assistance throughout the property
- Communicate clearly and professionally with guests, team members, management, and emergency personnel when appropriate
- Follow the Emergency Action Plan and immediately notify the appropriate supervisor or emergency agency when required
- Establish effective, professional, and efficient radio communication with all SMPA Team Members
- Establish presence by securing premises and personnel by patrolling property, monitoring surveillance equipment, inspecting buildings, equipment, and access points, and permitting entry
- Ensure the safety and well-being of all personnel, visitors, and the premises
- Prevent losses and damage by reporting irregularities and informing violators of policy and procedures
- Secure all exits, doors, and windows after close of operations
- Check surveillance cameras periodically to identify disruptions or unlawful acts
- Respond to alarms and react in a timely manner
- Follow all company service, safety, and operating standards
- Submit reports of daily surveillance activity and important occurrences
- Do not take action beyond assigned authority or training; request assistance when an incident requires management, police, fire, or EMS support
- Performs other duties assigned by management
MINIMUM QUALIFICATIONS:
- Flexible work schedule (nights, weekends, holidays) and regular attendance necessary
- Must be at least 21 years of age
- Surveillance and reporting experience preferred
- Ability to communicate clearly
- Ability to deal with uncertain situations, possess good judgment and think objectively
- Must be dependable and have emotional control
- One-year experience as a Security Guard/Officer or similar role preferred
- First Aid/CPR/AED Certification is preferred
- High School Diploma or General Education Degree (GED) required
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must be able to lift 40 pounds waist high
- May be required to sit or stand for extended periods of time
- May be required to work outside in cold and/or warm temperatures
- Facility has intermittent noise