What are the responsibilities and job description for the Patient Care Coordinator position at Sport Clinic Physical Therapy?
Overview
As a Patient Care Coordinator, you’ll help patients navigate their care by coordinating appointments, managing records, and communicating clearly with patients and clinical staff. You’ll keep administrative workflows organized while protecting confidential information and supporting a welcoming patient experience. Your impact: Accurate coordination and timely communication help patients understand next steps and help care teams stay informed.
Responsibilities
- Schedule appointments, manage patient inquiries, and coordinate follow-up care
- Maintain electronic health records (EHR) and other patient information accurately
- Support medical administrative tasks, including document processing and record updates
- Communicate with patients, providers, and insurance representatives by phone and other channels
- Follow applicable health regulations, privacy requirements, and office procedures
Skills
- Medical office or other office experience; medical administrative support experience is helpful
- Customer service, phone communication, and client communication skills
- Familiarity with patient management software and electronic medical records (EMR) or EHR systems; EHR management experience is a plus
- Knowledge of medical terminology, health insurance, and health regulation policies
- Microsoft Office skills, accurate typing, and a commitment to maintaining patient confidentiality
Pay: $16.00 - $18.00 per hour
Expected hours: 25.0 – 30.0 per week
Work Location: In person
Salary : $16 - $18