Director of Growth Operations

Company Description Spoonful Media & Development is dedicated to helping businesses build a powerful and effective online presence that supports their long-term growth. The team delivers services including social media management, traditional media campaigns, website and e-commerce optimization, and branding assets. With expertise in creating compelling content, improving online visibility, and developing cohesive brand identities, the company supports clients across diverse industries. Spoonful Media & Development focuses on practical, results-driven solutions that help organizations confidently reach and engage their target audiences.
Role Description The Director of Growth Operations is a full-time, on-site role based in Collierville, TN. This role oversees day-to-day growth initiatives, including developing and executing marketing strategies, aligning sales and business development efforts, and optimizing internal processes to support client delivery. The Director will manage projects across social, digital, and traditional media, coordinate cross-functional teams, and ensure campaigns are delivered on time and within budget. Responsibilities include analyzing performance data, identifying opportunities for revenue growth, refining operational workflows, and collaborating with leadership to set targets and track progress. The role also involves mentoring team members, maintaining strong client relationships, and contributing to strategic planning for new services and market opportunities.
Qualifications

• Strong analytical skills to interpret data, measure campaign performance, and inform strategic decisions.
• Experience in sales and business development, including pipeline management, client acquisition, and revenue growth planning.
• Proven project management skills to lead cross-functional initiatives, manage timelines, and coordinate resources effectively.
• Background in marketing, with experience in digital, social, and traditional media strategies that drive measurable results.
• Demonstrated leadership abilities, including team management, coaching, and cross-functional collaboration.
• Excellent written and verbal communication skills, with the ability to present findings and recommendations to stakeholders.
• Comfort working in a fast-paced, on-site environment and adapting to evolving business needs.
• Bachelor’s degree in Business, Marketing, Communications, or a related field; advanced degree or equivalent experience is a plus.
• Experience in agency, media, or digital marketing environments is highly beneficial.