What are the responsibilities and job description for the Team Supervisor position at Spooky Nook Sports?
Company Description
Spooky Nook Sports, with locations in Manheim, Pennsylvania, and Hamilton, Ohio, is the ultimate destination for sports, entertainment, and events. Our world-class athletic facilities host tournaments, leagues, skill training, camps, clinics, and lessons for various sports enthusiasts. Beyond sports, we offer exceptional meeting and event spaces for corporate functions, banquets, and gatherings, alongside a unique dining experience at our Forklift and Palate restaurant. Guests can also enjoy a luxurious stay at our Warehouse Hotel, which combines comfort with access to state-of-the-art amenities, all under one roof.
Role Description
This is a part-time, on-site Team Supervisor position based in Manheim, PA. The Team Supervisor will oversee daily operations, manage team performance, ensure smooth execution of activities, and address customer concerns. Responsibilities also include scheduling, staff training, enforcing policies, and maintaining facilities to ensure they meet the highest standards for safety, cleanliness, and customer satisfaction. Collaboration with other departments and effective communication with the team are key components of this role.
Qualifications
Spooky Nook Sports, with locations in Manheim, Pennsylvania, and Hamilton, Ohio, is the ultimate destination for sports, entertainment, and events. Our world-class athletic facilities host tournaments, leagues, skill training, camps, clinics, and lessons for various sports enthusiasts. Beyond sports, we offer exceptional meeting and event spaces for corporate functions, banquets, and gatherings, alongside a unique dining experience at our Forklift and Palate restaurant. Guests can also enjoy a luxurious stay at our Warehouse Hotel, which combines comfort with access to state-of-the-art amenities, all under one roof.
Role Description
This is a part-time, on-site Team Supervisor position based in Manheim, PA. The Team Supervisor will oversee daily operations, manage team performance, ensure smooth execution of activities, and address customer concerns. Responsibilities also include scheduling, staff training, enforcing policies, and maintaining facilities to ensure they meet the highest standards for safety, cleanliness, and customer satisfaction. Collaboration with other departments and effective communication with the team are key components of this role.
Qualifications
- Leadership and team management skills, including supervising and motivating staff and delegating tasks effectively
- Customer service and problem-solving skills to address concerns and ensure high-quality experiences for patrons
- Organizational skills for scheduling, monitoring team performance, and managing daily operations
- Basic understanding of safety and compliance standards for recreational facilities
- Strong communication and interpersonal skills, with the ability to foster teamwork
- Previous experience in a supervisory or similar leadership role is preferred
- Familiarity with the sports, fitness, or events industry is a plus