Climbing Staff (PT)

Nook Climbing Staff will be responsible for providing new and veteran climbers with a fun and safe climbing experience in the adventure areas consisting of the climbing gym and the Clip N’ Climb gym. Weekend availability is required for this position.

NOTE: Because this position will involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment:

• PA State Police criminal history record,
• PA Child Abuse Clearance, and
• FBI Fingerprint-based criminal history clearance.

If you do not already have these, please follow this link to begin the process of obtaining your clearances: http://www.keepkidssafe.pa.gov/resources/clearances/index.htm. We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions.

Benefits

Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provide an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.

As a Part-Time team member of the Nook, you will enjoy:

• Free individual membership to our massive 80,000 sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
• 1.5x your hourly rate of pay for holiday hours worked
• 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
• 50% discount on Tuesdays at the Forklift and Palate Restaurant
• 35% off all Nook apparel
• Free child watch (3-hour increments)
• Discounts on birthday parties, personal training, event space rental, and more!
• Discounts at participating local restaurants and businesses

Essential Job Functions

• Greet guests as they enter the adventure areas
• Outfit guest with proper equipment and instruction when needed
• Describe and promote available services and classes/lessons
• Maintain cleanliness of climbing areas
• Give instruction on: top roping, bouldering, lead climbing, and use of auto belay systems
• Perform daily equipment and gear inspections
• All other duties as assigned

• 18 years of age or older
• Dependable transportation to and from work
• Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
• Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
• Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
• Authorized to work in the United States

Preferred Qualifications

• 1-2 years climbing experience
• Knowledge of climbing systems, equipment, and safety
• Previous climbing instruction experience highly preferred
• Previous guest service experience is a plus
• Knowledge of route setting and grading for climbing walls is a plus
• Highly dependable with a history of consistent attendance and punctuality
• Guest-focused/service-oriented; ability to see big picture and impact on Company. Supports Company mission as serves as an advocate for its products and services
• Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
• Self-starting and motivated with the ability to work independently and take initiative
• Ability to multi-task and balance multiple projects/duties at once
• Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
• Integrity: Trustworthy and honest; takes accountability when appropriate
• Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality

Working Conditions

• Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds.
• Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
• Lifting requirements: The team member will occasionally be required to lift, push, pull, lower and/or move up to 10 lbs regularly, up to 25 lbs frequently, and up to 50 lbs occasionally.
• Noise Level: The noise level in this environment is typically moderate to loud.