What are the responsibilities and job description for the F&B Assistant Manager position at Spokane Tribe Resort & Casino?
Assistant F&B Manager
Are you passionate about providing exceptional guest experiences and looking to take your career to the next level? If you're ready to make a difference in the exciting world of casino/resort food & beverage, we want to hear from you!
What You'll Do
Are you passionate about providing exceptional guest experiences and looking to take your career to the next level? If you're ready to make a difference in the exciting world of casino/resort food & beverage, we want to hear from you!
What You'll Do
- Inspire Excellence: Lead and motivate our talented staff, encouraging open communication and empowering them to bring their best to the table.
- Team Building: Collaborate with F&B Management to recruit and evaluate personnel, ensuring we have the best team in town.
- Guest Delight: Train, evaluate, and monitor staff to ensure they create unforgettable guest experiences, whether it's at the bars or restaurants.
- Scheduling Pro: Prepare staff schedules to ensure optimal staffing levels for outstanding service and cost control.
- Quality Control: Keep a watchful eye on food & beverage quality, conducting daily inspections to maintain freshness, consistency, and adherence to standards.
- Adaptability: Work in a dynamic, fast-paced environment with crowds, noise, and smoke levels varying depending on guest volume.
- Operational Savvy: Interpret budgeted goals, monitor cash flow, and adjust staffing levels based on sales volume and guest flow.
- Education: High School Diploma required; higher education preferred, especially college-level business courses.
- Experience: Minimum of five (5) years of Food and Beverage experience in high volume multi outlet environment with at least three (3) years of lead, supervisory or management experience.
- Leadership: Excellent communication and leadership skills, with the ability to train and develop service etiquette and standard practices.
- Knowledge: Familiarity with restaurant/bar operations, cash flow management, food & beverage handling, safety and sanitation practices, and more.
- Physical Stamina: Able to move effectively around various work areas, be on your feet for most of the shift, and lift up to 100 pounds if needed.
- Obtain and maintain a valid Gaming License through the Spokane Tribal Gaming Commission.
- Hold a MAST Liquor permit and a Food Handlers Card.
- Attend required training sessions offered by the Spokane Tribe Casino.
- Uphold ethical behavior, understand the impact of problem gambling, and be knowledgeable about the Casino's programs to address it.
- Establish rules for promotions and events in compliance with Casino policies and regulatory requirements.