Assistant Director of Beverage Operations

**This position reports directly to the Director of Food & Beverage

Spokane Tribe Resort & Casino is seeking an Assistant Director of Beverage Operations who will elevate guest experience, drive financial results, and uphold high operational standards throughout the resort. This senior-level leader will bring extensive beverage operations knowledge, solid financial acumen, and the ability to lead large, diverse teams in a high-energy, fast-paced setting.

SUMMARY

Reporting to the Director of Food & Beverage, the Assistant Director of Beverage Operations is a critical leadership role responsible for the strategic execution and operational performance of Spokane Tribe Resort & Casino’s multi-outlet beverage program. As the property’s beverage operations expert, this leader supports and advises the Director of Food & Beverage while overseeing all bar, service bar, casino floor beverage service, and event beverage operations across a high-volume environment.

KEY RESPONSIBILITIES

• Oversee beverage operations across all outlets including casino bars, service bars, floor service, and banquet/event beverage service to ensure consistent, efficient, and guest-oriented execution.
• Drive financial performance by managing budgets, labor planning, beverage cost, inventory, and pour accuracy with an emphasis on operational discipline and profitability.
• Develop and elevate beverage leadership teams, providing coaching, expectations, and performance management for Managers, Supervisors, and key frontline leaders.
• Champion exceptional guest experiences by upholding service standards, resolving escalated concerns, and using guest feedback to refine beverage offerings and service delivery.
• Maintain regulatory compliance and internal controls in accordance with Spokane Tribal Gaming Commission requirements, Washington State liquor laws, and all health and safety standards.
• Collaborate with F&B leadership and cross-functional teams to support beverage strategy, optimize processes, strengthen controls, and advance departmental priorities.

QUALIFICATIONS

Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred; At least seven (7) years of progressive beverage operations experience in a casino, resort, or multi-outlet hospitality environment. Three (3) to Five (5) years in a senior-level beverage leadership role, overseeing multiple outlets or large-scale beverage operations. Demonstrated success in leading teams, improving operations, and achieving financial targets in a high-volume setting. A combination of education and extensive relevant Beverage leadership experience may be considered.

Knowledge & Expertise

• Comprehensive understanding of beverage operations, mixology standards, service protocols, and industry trends.
• Strong financial and analytical skills, including forecasting, cost of goods management, labor oversight, and inventory control.
• Experience with procurement and beverage systems such as Stratton Warren, BirchStreet, Berg, POS platforms, and related operational technology.
• Ability to strengthen internal controls, streamline processes, and enhance operational efficiency across diverse outlets.

Leadership & Competencies

• Establish leadership presence with the ability to coach, develop, and inspire high-performing teams
• Strong communication, decision-making, and problem-solving skills.
• Ability to balance guest satisfaction, regulatory requirements, operational priorities, and financial outcomes.
• High level of professionalism and emotional intelligence, especially when leading through change or resolving challenges.

Why Join Spokane Tribe Resort & Casino

• Senior-level role with visibility and influence across the Food & Beverage division.
• Opportunity to lead, innovate, and elevate a multi-outlet beverage program.
• Competitive compensation and comprehensive benefits package.
• Leadership culture encourages growth, innovation, and continued development of the beverage program.
• A dynamic and growing resort property where operational excellence is valued.

If you are a seasoned beverage operations professional ready to make a meaningful and immediate impact, we invite you to apply today. Relocation assistance may be available for eligible and qualified candidates.

Job Type: Full-time

Pay: $80,000.00 - $105,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $80,000 - $105,000