Diversion Case Manager (OPEN & PROMOTIONAL)

This position works 37.5 hours per week. 

The position allocated to this class is responsible for misdemeanor and low-level felony inmates for early intervention program intended to offer alternative resources for persons with mental health conditions. The work is performed with considerable independence in both the office and field, and is evaluated on the attainment of the program goals and objectives. This position performs professional and administrative duties to screen, assess, facilitate and coordinate a new unique diversion program that provides alternative resources and placement for mental health individuals to avoid placement in jail or psychiatric inpatient.

WHO MAY APPLY: This recruitment is open to all applicants meeting the minimum requirements. Priority consideration will be given to Spokane County employees in a position covered by the Master Contract submitting applications between 4/30/25 and 5/6/25. First consideration will be given to applicants working in Community Services in a position covered by the 1553 Collective Bargaining Agreement (CBA); second consideration given to County-wide applicants in a position covered by the 1553 CBA; third consideration given to applicants covered by the Master Contract CBA; fourth consideration will be given to all other applicants.

TOTAL COMPENSATION: $59,706 - $83,623 annually. Total compensation is an estimate based upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices.

• Provides knowledge of available systems and resources to the diversion program treatment team to ensure diversion participants are receiving maximum benefits of the program or provides crisis response and intervention to individuals as part of the screening and referral process.
• Organizes and/or participates as needed in regularly scheduled care coordination meetings with diversion program staff and community based providers to ensure continuity of care and engagement are maintained as well as ensuring contractual and State requirements are met.
• Screens, assesses, and provides referrals to the Misdemeanor and Low-Level Felony Diversion Program. (OR Manages and oversees the Misdemeanor and Low-Level Felony Diversion Program).
• Reviews quarterly program data collected and reported to Spokane County CSHCD and the Court by community based providers; adjusts program and/or services as needed.  Data includes, but is not limited to, number and type of appointments scheduled, kept, cancelled, or missed, as well as the reason for missed appointments, etc. (OR Will comply with all federal, state, and local requirements regarding mental health treatment, referral, and confidentiality issues as well as requirements pertaining to the Spokane County Regional Behavioral Health Organization).
• Represents the interests of SCRBHO, the public, and the diversion participants by maintaining the original mission and integrity of the program.
• Schedules and facilitates diversion program treatment team initial treatment planning sessions, monthly care coordination meetings, and ad hoc crisis intervention meetings. 
•  Ensures community based providers report accurate and timely data reports to the Court.
• Performs other related duties as required/assigned.

Community Service

• Serves as a care coordinator and case manager for the Spokane County 5177 Mental Health Prosecutorial Diversion Program.
• Facilitates and maintains meetings with program partners and stakeholders.
• Manages the collection, organization and review of research and data analysis for the 5177 Prosecutorial Diversion Program.
• Provides community outreach to partners, stakeholders, and program participants, provides presentations of the program to public defenders, prosecutors, and other legal stake holders; and program orientation for new participants.
• Provides peer support, training and orientation to new employees to the 5177 program.

Detention – Geiger

• Teaches rehabilitative programs at Geiger such as: anger management, parenting, job readiness, etc. 

Detention – Jail
•Assists inmates with getting into a drug rehabilitation program, housing, setting up medical benefits, food stamps, obtaining scripts for medications when they are released, and setting up appointments with counselors.

• Answers inmate correspondence forms (kites) regarding discharge planning needs and requests for resources

• Bachelor’s degree from an accredited college or university in social work, human services, counseling, or other behavioral science.  
• One (1) year of direct experience in the mental health or behavioral health system, preferably in a public mental health system. 
• May also consider an equivalent combination of related education and experience that provides the requisite knowledge, skills and abilities. 
• The ideal candidate will be a self-motivated individual that can work cooperatively with diversion staff, Detention Services staff, community based behavioral health practitioners, and individuals receiving behavioral health services.
• Detention Services
• Requires a DBHR affiliated counselor's certificate within sixty (60) days of hire.
• CSHCD - Care Coordinator services are provided primarily in the community and vary in intensity, frequency, and duration in order to support the diversion participant's ability to access community based services, manage functional difficulties, or otherwise realize goals for successfully completing the diversion program.  
• Possession of a valid lawful driver's license at the time of appointment and throughout employment, and the ability to provide suitable transportation which is approved by the County.

• Knowledge of utilization management of public mental health.
• Knowledge of Federal regulations and State laws applicable to public mental health.
• Knowledge of public and private mental health providers and community resources and programs available to clients with identified needs.
• Knowledge of computer applications related to the work including proficiency in Microsoft Word and Excel.
• Knowledge of record keeping principles and practices; correct business English, including spelling, grammar and punctuation.
• Knowledge of techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
• Skilled in communicating effectively both orally and in writing, sufficient to exchange or convey information and to give and receive work direction.
• Skilled in establishing and maintaining effective working relationships with those contacted in the course of the work.
• Ability to efficiently refer to and effectively utilize county funded community resources for the least restrictive level of care.
• Ability to analyze, interpret, apply and explain utilization data
• Ability to prepare clear and concise reports, correspondence and other written materials.
• Ability to use initiative and independent judgment within established procedural guidelines; organize own work, set priorities and meet critical deadlines.
• Ability to perform all related duties with accuracy and efficiency.

Salary : $46,645 - $65,331