What are the responsibilities and job description for the Listing Expert position at SPOHN & ASSOCIATES INC?
The Collectibles Listing Expert is a specialist that researches, appraises, catalogs, and markets different types of collectibles. The listing expert has a deep understanding and a great deal of interest in, the different types of collectibles they are responsible for. They work with clients on all aspects of the listing, auction, and purchase process. They manage the online listing platforms.
General Duties/Key Responsibilities:
- Manage the online listing platforms, eBay and Shopify.
- Respond timely and tactically to merchandise inquiries and questions.
- Provide premium customer collectible experiences to our new and existing customers.
- Build relationships with all clients.
- Ensure new merchandise is listed quickly, accurately, and creatively.
- Examine and photograph memorabilia and write descriptions for all listings.
- Publish and maintain all listings.
- Stay on top of industry trends to stay on top of business growth.
- Work collaboratively with the inside sales and management team.
- Report to the Store Manager and CEO.
Role Requirements:
- Proven experience in online listing and selling of rare collectibles and /or merchandise of high value and uniqueness using Shopify and / or eBay.
- Must be able to type proficiently.
- Flexibility in work schedule reflecting the needs and patterns of the store.
- Fluency with current retail software / computer systems including Shopify, eBay, and Microsoft Excel.
- Passionate about collectibles and their area of specialization.
- Knowledgeable of collectibles and online selling techniques.
- Communication skills, they communicate well in person, on the phone, on email, on chat with clients.
- Market Savvy, they figure out the best way to sell collectibles and understand changes in the market.