Work area management

• Maintain a clean, safe, and organized printer and output staging area.
• Remove empty boxes, toner containers, and excess paper to maintain operational readiness.
• Notify the recycling room when bins are full or require service.

Supervision and work environment

Work is performed onsite under the direction of the GPO Production Control Lead and Data Center Manager. Operators are expected to follow documented procedures, comply with facility rules, and coordinate closely with Government staff to ensure smooth daily operations.

This role requires comfort working in an industrial-style production environment with active equipment, standing and moving throughout the shift, and handling physical materials.

Performance expectations

• Consistent, reliable support of mainframe and print operations during assigned shifts.
• Accurate execution of print jobs and job support activities.
• Timely and orderly handling of printed output.
• Professional coordination with Production Control and other onsite personnel.
• Adherence to Government standards, procedures, and safety requirements.

Required qualifications:

• Experience operating high-speed laser printers, impact printers, or similar enterprise print equipment.
• Prior experience in a production print room, data center operations, or enterprise operations environment.
• Familiarity with mainframe operational support concepts, including job submission or tracking using JCL and TSO.
• Ability to follow structured procedures and shift-based operational schedules.

Strong attention to detail and ability to manage multiple tasks during active production periods.

• Ability to work onsite in Washington, DC on a fixed shift schedule.

Physical requirements:

• Ability to lift and move boxes of paper and print materials.
• Ability to stand, walk, and work around active equipment for extended periods.
• Ability to perform hands-on operational tasks throughout the shift.

About SPN Solutions:

SPN Solutions is an 8A Certified (SBA) Small Business that provides IT enterprise solutions, manages large-scale, mission-critical IT programs, and provides mission support services to customers in the Defense, Federal Civilian Government and Commercial sectors. Our values are the standards that inform and inspire all our activities and distinguish us as a corporation.  At SPN, we have a corporate culture which fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers. We demonstrate these core principles daily through our corporate Values and culture.  Comprehensive Health, Dental, and Vision plans available for you and your family

• Premier 401k retirement plan with corporate matching
• Generous vacation and sick leave plan
• Company paid Life and AD&D Insurance
• Company paid Short-Term Disability Insurance
• Tuition reimbursement for continuing education

SPN Solutions Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. SPN Solutions Inc. will treat all employees equally with respect to compensation; opportunities for advancement, including upgrading, promotion and transfer, and all other terms and conditions of employment.