Solutions Engineering Manager

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back!

Role Summary

Candidate needs to be in California/West Coast

Splunk is seeking a highly motivated, results oriented individual to join our dynamic Pre-Sales team. This person will have the opportunity to work at a fast-growing company that is changing the way that information is used to support business decisions! This role will manage a team of Solutions Engineers in support of sales to achieve revenue targets and ensure customer success. Take the lead technical role in the region supporting sales activities, recruiting top talent, and actively engaged with key customers. Ensure tight alignment between field sales and other organizations within Splunk. This is a hands-on combo coach/player management role.

What you'll get to do

• Lead a team of Solutions Engineers helping to ensure sales and customer success
• Engage directly with Pre-Sales and Sales Leadership to strategize on their opportunities and engage on pre-sales activities for Splunk’s solutions
• Conduct pipeline recruiting efforts to find and hire top field engineering talent within your region. Mentor/coach new hires during on-boarding and subsequent phases to ensure accurate ramping of skills and capabilities
• Ensure that team is enabled to support required Splunk products and solutions along with required sales/soft skills
• Work closely with field leadership to jointly develop strategic and technical account plans;
• Interact with customers and prospects to understand their business challenges
• Develop a close working relationship with Professional Services and Education to ensure alignment between pre and post sales activities
• Support Splunk Professional Services by identifying and scoping new opportunities and following major engagements to ensure customer success
• Provide Sales Engineers with continual development feedback and co-developing development plans for each individual
• Manage performance and key talent closely ensuring that we are taking the necessary actions to retain top talent and manage performance at all levels
• Deliver annual performance evaluations using the skill/will methodology along with assisting SE’s with building out and implementing their individual development plans
• Conduct regular 1 1’s with team members to provide constructive feedback and skills development;
• Work multi-functionally with support, product management, engineering, and other organizations to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations
• Deliver presentations and technical briefings to customers on Splunk products and solutions. Assist and manage with critical Splunk evaluations and POC’s
  
  

Qualifications

• At least 8 years’ experience in technically selling and supporting software products to IT organizations
• At least 2 years’ related SE/SA Management experience is highly preferred
• Excellent communication skills – written and oral. Ability to communicate complex ideas; Very articulate
• Experience and familiarity with the Splunk portfolio is helpful.
• Domain expertise with IT Operations, Application Management, and/or Security/Compliance is desirable
• Experience with networking, server, application, virtualization, big data, and web technologies.
• Ability to work with diverse groups of people; challenge and lead people toward their peak performance
• Able to travel up to 50% (when safe to do so)
• BS or equivalent experience in Computer Science, Management Information Systems
  
  

Cisco, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

OTE Pay Ranges

On Target Earnings $237,500 - $303,000

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long -term disability coverage, basic life insurance and numerous wellbeing offerings.

Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.