What are the responsibilities and job description for the Assistant Manager position at SPLIT ROCK PARKING?
Split Rock Parking is hiring a highly disciplined Assistant Valet & Guest Services Manager for our operation at the Omni Viking Lakes Hotel. This premium leadership role rewards top-tier execution with an incredibly lucrative compensation package, including base pay, performance bonuses, and guest tips. We manage the luxury hospitality experience as a trusted third-party contractor, and we need a leader who commands excellence.
What We Offer
- Lucrative Compensation: Premium base salary plus direct guest tips and additional compensation.
- Performance Bonuses: Rewarding financial payouts for maintaining elite service standards.
- Schedule Autonomy: Hours vary initially, but once you prove you can run the operation flawlessly, you will have the freedom to set your own schedule.
The Ideal Candidate
- Luxury Experience: Background in management within fine dining, five-star resorts, or luxury hotels.
- Uncompromising Discipline: A self-regulated leader who holds themselves and their team to the highest standards of punctuality, appearance, and execution.
- Operational Command: Ability to manage high-volume premium valet, parking logistics, and guest relations simultaneously.
Key Responsibilities
- Oversee daily valet and front-drive operations at the Omni Viking Lakes Hotel.
- Train, mentor, and hold accountable a team of guest service and valet attendants.
- Ensure seamless, elite-level customer service that aligns with luxury hotel expectations.
- Manage scheduling, logistics, and frontline problem-solving during peak hotel events.
Requirements
- Proven management experience in a luxury hospitality, fine dining, or premium service environment.
- Exceptional communication skills and a polished, professional demeanor.
- Valid driver’s license with a clean driving record.
- Ability to work flexible hours, including weekends and holidays, during the onboarding phase.