What are the responsibilities and job description for the Aquatics Guest Services position at Splash in the Boro!?
Guest Services Jobs
Supervisor/Contact Info: Jada Jackson Aquatics Guest Services Supervisor
Jada.Jackson@bullochrec.com
912-489-9051
The Splash Guest Services team is the first contact and impression that the guests have with Splash. Daily positions within include but are not limited to the Front Gate, Ticket Booth, Gift Shop Retail, Season Pass, and Group Sales. Guest Services team members sell tickets and season passes, regulate entrance into the park, and assist guests with any questions or information regarding the park. In addition, the Guest Services team is responsible for answering incoming park calls, scheduling and checking in groups, assisting guests with birthday, cabana and group reservations. However, the most important role is providing be best customer service experience to all the guests in the park. Guest Services staff are energetic, outgoing, friendly, fun loving, loud, spontaneous, good with kids, witty, and most of all, a lot of fun! In addition, they need to have a thorough knowledge of the park and a willingness to help all guests. There is a high emphasis placed on guest service and exceeding guest expectations in person and over the phone. Team members need to be detail oriented, friendly, professional, and self-motivated.
Aquatics Guest Services
JOB DESCRIPTION: Employees will work in several areas such as; telephone reservations, selling retail in our gift shop, selling tickets at the front, checking guests in at turnstiles, assisting as a cabana, birthday or group host and entertaining guest as Splashy the mascot.
- Guest services & cash handling experience preferred
- Ability to display positive & friendly guest service always
- Ability to provide guest with park information
- Ability to provide a safe environment by enforcing rules, & conducting crowd control
- Must be able to perform park and facility cleaning as assigned & complete supply inventories as assigned
Salary : $23,626 - $34,388