Service Greeter

Spitzer Chevrolet of Northfield is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. As a Service Greeter, you will be responsible for greeting customers when they arrive in the service lane / department and providing great customer service.

While you take care of our customers, we will take care of you!

FULL-TIME BENEFITS:

• Flexible work schedule - 5 day work week!
• Ongoing training with Spitzer University
• Opportunities for advancement - we love to promote from within the organization!
• 401K with a 5% employer match
• Medical, dental, and vision insurance
• Generous paid time off - 80 hours after 1 year of service
• Paid uniforms and name badges
• Employee assistance program
• Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution

ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES

• Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment, visually inspect each vehicle, and take photos of existing damage to the vehicles using a tablet every time
• Tags and pods vehicles upon arrival
• Parks customer vehicles waiting to be serviced according to status and keep service lane clear
• Maintains a clean and safe service drive area, free of dirt, water, leaves, snow etc.
• Assists customers who are picking up their vehicle by pulling vehicle around to front of the building
• Assists Technicians on tow-ins when time permits
• Calls in aftermarket warranty claims during down times when needed
• Supports the advisors with writing up customers and during check out when needed
• Other related duties as assigned