What are the responsibilities and job description for the Parts Counter Associate position at Spitzer Autoworld?
Spitzer Ford in St. Marys is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. A Parts Counter Associate sells automotive parts by taking and clarifying customer orders; retrieving and selling new and replacement automotive parts; receiving and recording new parts inventory; maintaining parts databases; maintaining safe and secure environment.
While you take care of our customers, we will take care of you!
FULL-TIME BENEFITS:
- Flexible work schedule - 5 day work week!
- Ford product training and ongoing training with Spitzer University
- Opportunities for advancement - we love to promote from within the organization!
- 401K with a 5% employer match
- Medical, dental, and vision insurance
- Generous paid time off - 80 hours after 1 year of service
- Paid uniforms and Name Badges
- Employee assistance program
- Voluntary benefits include: life insurance, short and long-term disability, accident coverage, hospital indemnity, company-paid life insurance with medical coverage and HSA with employer contribution
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Takes customer orders by listening to and clarifying requests; identifying automotive parts; offering and explaining alternative solutions.
- Completes sales by entering purchased items into sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts.
- Maintains parts inventory by verifying supplies; placing orders when order-points are reached.
- Stocks items by unpacking, arranging, and placing items in bins and on shelves; adjusting inventory system.
- Receives returned items by inspecting items; returning payment; issuing credit; re-packing and re-shelving items; returning damaged items to supplier.
- Maintains safe and secure environment by following safety and security standards and procedures; complying with codes.
- Updates job knowledge by participating in educational opportunities; reading about new products.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.