Clinical Supervisor

Job Overview:

The Clinical Supervisor provides supervision to all clinical staff, performs weekly chart audits, and partners with a variety of departments to ensure a holistic approach to the recovery process during a client’s time at inpatient treatment as well as their aftercare.

Duties and responsibilities

• Assisting in writing, reviewing, and updating policies based on Provider Alerts from the state, county, and MCOs, or additions into the facility that require a procedure or policy.
• Enter large group notes for every client into the Credible service when they are conducted.
• Assist in client interventions (Behavioral, wishes to AFA, etc.)
• Sign off on every client’s treatment plan and weekly treatment plan reviews.
• Update Curriculum and Schedules as state and MCOs dictate
• Address client grievances within 48 hours if grievance pertains to the clinical department
• Manage time/pay/schedules of all hourly clinical staff
• Maintain a caseload of one at times of full capacity.
• Contacting emergency contacts of clients if nursing is unable to during an AFA or Discharge
• Interventions with staff when experiencing emotional difficulties with responsibilities of their position (Client deaths, behaviorally discharging a client, informing family members of an AFA or discharge and consoling the family member(s), etc)
• Updating Credible forms and participating in Credible training
• Assisting in behavioral discharges of clients
• Maintaining and posting the clinical caseloads daily
• Updating client contract records.
• Assist clinical staff in issuing client contracts or goals
• Oversee trauma services; ensure the service is being explained and offered on a regular basis.
• Scan family visit forms, contracts, AFA forms, legal contacts, and an array of other documentation into Credible service for each client.
• Collaboration with RA, Medical, Intake, Admission, and Detox departments to insure a therapeutic and communicative atmosphere
• Retrieval and submission of clinical documentation for past clients that are applying for SSD, SSDI, etc.
• Creating and posting weekly clinical schedule
• Attending facility meetings as they arise
• Creating and posting family visitation signup sheet weekly
• Creating and posting the laundry schedule monthly
• Oversight of Family Satisfaction Surveys and communication.
• Communication with CRS services and monthly visits to the facility.
• Oversight of Psychiatric Evaluation and services/issues.
• Address MCO client complaints (conduct interviews, collect chart and paperwork info for submission)
• Attending tours and collaboration with other treatment providers.
• Maintaining 25 hours of required training per year
• Annual Performance reviews for clinical staff
• Attend SPATF meetings if Director is unable.
• Clinical supervision of entire department
• Minimum of one hour per week for Counselor Assistants and Counselors within 90-day orientation period.
• Minimum of one hour biweekly for Counselors and Lead Counselors
• Minimum of one hour biweekly for Continuing Care Coordinator and Case Coordinator
• Perform chart audits for quality documentation for each member of the clinical team weekly.
• Attend Leadership meetings every morning.
• Facilitate Clinical Meetings once per week for 2 hours.
• Quality assurance of programs and groups being provided and address standards of care accordingly.
• Review and sign off on incident reports. Do a root cause analysis on significant incidents and make policy changes as needed. Reporting high level incident reports to AICDAC, DDAP, and Insurance Companies.
• Supervision with Executive Director on monthly basis
• Ensure Clinical Staff is up to date on recommended and required trainings
• Assist clinical staff in maintaining their treatment plans and ASAM reviews
• Updating outdated forms or forms in need of revision
• Review all Client Surveys and address any changes that need to be made with President/and or department supervisors
• Collaborate with medical staff on other issues (bed passes, outside visits, UDS results, Etc.)
• Ensure all staff are meeting their 1st year and annual training requirements for state and MCOs and yearly requirements after 1 year.
• Attend Drug Task Force Coalition Meetings.
• Attend and facilitate weekly family visits
• Maintain and update the family log on the S drive
• Oversee documentation of items and money that families bring for visits
• Scan all family visitation forms into clients’ Credible chart
• Participating in family education groups and services
• Work with IRETA on a weekly (2 days per week) basis to work towards ASAM alignment/certification.
• Meet Bi-annually for stakeholder meeting with IRETA.
• Run or co-facilitate agency provided trainings (Professional Boundaries, CPI, etc.)
• Facilitate state audit and pre-submission/on site submissions and face to face as necessary.
• Manage any surprise on site audits from state and notify President
• Interviewing, hiring, firing, issuing written warnings, for clinical department.
• Complete and maintain supervision records for each member of the clinical team.
• Attend Monthly Carelon meetings.
• Keep insight on health of the community (monitor amount of jail pilots, mental health patients, patients in poor health requiring extra monitoring, etc.)
• Co-facilitate as counselor when a client’s care is beyond counselor’s scope of practice
• Keep in touch with outside service providers for continued collaboration (PCS, AICDAC, LDA, Westmoreland Case management, etc.) engage in problem solving issues, meet and greets with team, etc.
• Ensure accessibility to required trainings (i.e. ASAM library, state trainings, DDAP, Change Companies)
• Talent acquisition (assuring there is a mix of modalities on team to provided rounded care for clients)
• Assist all police and parole on premise with presenting issues while maintaining the rights of the clients.
• Maintain an atmosphere, within supervision of staff, of self-care and compassion fatigue. Speak to teams regularly about what it is, how to recognize, and effective ways to manage to provide optimum services to client.

Qualifications

• · Master’s Degree or above with a major in medicine, chemical dependency, psychology, social work, counseling, nursing (with a clinical specialty in administration or the human services) or other related field AND 2 years of clinical experience in a health or human service agency which includes 1 year of working directly with the chemically dependent

OR

• Bachelor’s Degree with a major in chemical dependency, psychology, social work, counseling, nursing (with a clinical specialty in administration or the human service) or other related field AND 3 years of clinical experience in a health or human service agency which includes 1 year working directly with the chemically dependent person

OR

• Associate's degree with a major in chemical dependency, psychology, social work, counseling, nursing (with a clinical specialty in administration or the human services) or other related field AND 4 years of clinical experience in a health or human service agency which includes working

Benefits

• Medical/Dental/ Vision
• PTO
• 6 Paid Holidays

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• What is the highest level of education you have completed?
• What field is your degree in?
• Do you currently hold any active clinical licenses or certifications?
• How many total years of clinical experience do you have?
• How many years of supervisory experience do you have?

Work Location: In person