What are the responsibilities and job description for the Product Manager: Consumer Sign-Up Growth position at Spire - Pay with Spire, Inc.?
Product Manager: Consumer Sign-Up Growth
Location: Dallas, TX, (Preferred), or remote.
Salary: $100,000-$130,000
Department: Product
Job Type: Full time
About Us:
Join Spire and help us change the way people pay.
Spire is on a mission to change in-store payments through our merchant-branded, pay-by-bank platform. We enable merchants to reduce transaction costs, drive loyalty, and deliver a seamless customer experience—without disrupting existing checkout systems.
About the Role
Spire is seeking a highly analytical and user-centric Product Manager to own the critical first impression of our platform: the consumer Sign-Up Funnel. This role's primary mission is to optimize the consumer journey from initial awareness through successful sign-up and becoming an active, transacting member. A deep understanding of user experience, conversion rate optimization (CRO), and the complexities of financial onboarding (specifically, bank account linking) is essential.
Key ResponsibilitiesConversion & UX Optimization (Core Focus)
- End-to-End Funnel Ownership: Define and optimize the consumer journey from landing page to successful account activation, focusing on reducing friction and drop-off rates.
- Bank Linking Expertise: Drive the product strategy for secure and compliant bank account linking (e.g., Plaid, MX) to maximize completion rates while balancing security and user trust.
- Prototyping & Design: Collaborate closely with UX/UI designers to conceptualize, prototype, and iterate on user flows and interfaces, ensuring a best-in-class, intuitive experience.
- Experimentation & CRO: Lead a rigorous A/B testing and experimentation roadmap (CRO) to continuously improve conversion metrics and customer satisfaction.
Data, AI, and Innovation
- Data-Driven Decisions: Leverage funnel analytics, user behavior data, and heatmaps to identify opportunities and measure the impact of product changes.
- AI Tool Comfort: Explore and implement modern product and engineering tools, including AI-driven solutions, to streamline the development process and enhance the user experience.
- Reporting: Own the domain-specific data/reporting for the sign-up funnel, providing clear insights and performance updates to leadership and stakeholders.
- Compliance, Risk, and Self-Service (Shared Responsibilities)
- Risk & Compliance: Work directly with Risk and Compliance teams to integrate necessary KYC/AML requirements seamlessly into the funnel without compromising conversion.
- Self-Service Tools: Drive the development of consumer self-service tools relevant to the sign-up process (e.g., profile updates, identity verification).
- Internal Tools: Own and enhance internal operations tools used by support or operations teams to manage and troubleshoot new member accounts and onboarding issues.
- Qualifications & Skills:
- Required:
- 3-5 years as a Product Manager in Fintech, Payments, or Financial Services.
- Proven track record of successfully delivering features using Agile methodology.
- Strong communication, stakeholder management, and ability to cultivate alignment across business and technology teams.
- Customer-centric mindset, resilience, and a visionary/strategic thinker with a can-do attitude.
- Preferred:
- Experience managing high-volume, mission-critical systems.
- Experience with product discovery frameworks (e.g., Design Thinking, Dual-Track Agile).
- Expertise with tools like Jira, Confluence, and analytics platforms.
Why Join Spire
At Spire, we’re building something that’s not only innovative, but meaningful. We’re creating a modern payments platform that delivers real value to both merchants and consumers—lowering costs, increasing loyalty and making everyday purchases more rewarding. Our team is small, nimble and driven by purpose. Everyone here has a seat at the table and the opportunity to shape the future of the company. We move fast, support each other and take pride in doing great work together. If you’re looking for a place where your ideas matter and your work has real impact, Spire is the place to be.
Benefits & Perks
- Competitive salary and performance-based bonuses.
- Health, dental, and vision insurance.
- Learning and development opportunities.
Salary : $100,000 - $130,000