What are the responsibilities and job description for the Inside Sales Coordinator position at Spire Integrated Solutions?
The Company: We are a leading Manufacturer of a diverse product line of capital equipment sold into Healthcare Facilities, Research Institutes and Pharmaceutical Companies.
Primary Responsibilities:
1. Serve as the liaison between customers, engineering, manufacturing, accounting and field sales directors
- CRM account management
- Verify that all data required on each order is complete and accurate by reviewing Quotations with Finance before releasing the order to the prospective customer and distributing to other teammates
2. Acknowledge each order to the customer and sales representative
3. Monitor progress of the order from preparation, distribution, approval, submittals, release for production, and shipment
4. After an order is shipped, monitor customer satisfaction, and track results for SPIRE customers in assigned territories at both 90 days and 1 year after shipment and properly record in CRM.
5. Review, change, and coordinate proper submittals sent to the customer and review changes with the customer
6. Expedite orders through all department on special request items
Additional Responsibilities:
- Verify the accurate editing and entry of all customer orders from assigned territories into ERP
- Verify that all required market and sales coding is accurate
- Perform additional general office duties and projects as assigned by the supervisor.
Preferred Education and Experience: Associate's or Bachelor’s degree in Business or Marketing or 3 - 5 years of work experience dealing with capital equipment in the medical / laboratory field.
Pay will commensurate with experience.
Job Type: Full-time
Pay: $15.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Education:
- High school or equivalent (Required)
Experience:
- Computer skills: 2 years (Preferred)
Work Location: One location
Salary : $15 - $22