Quality Technician

Coordinates with the Quality Department to support the effective management of document control, product certification, iShare data, and product flow. Manages quality inquires, customer and vendor contacts and certifications.

Primary Focus

• D&I Request Fulfillment (Customer – Regulatory Certifications)
• Material Review Board
• Supplier Notification and Follow-up of Quality Concerns
• Prepare Reports and documentation
• ISO9001 support
• Warranty data entry

Job Functions

• Complete documentation requirements as requested by the customer
• Answer questions for customer related concerns on products and documentation
• Provide actual and sample certifications to acquire projects/orders
• Scan documents into Document Manager
• Maintain iShare data for product approvals and generate quality reports
• Maintain Document Manager files, and enter non-conformances into Fusion Lifecycle/PLM as needed
• Perform PLM corrections/edits to improve report results
• Take Pictures of product and add to appropriate PLM file, issue supplier notifications and writes NCR # on product
• Coordinate material removal to scrap bin or relocation to warehouse and reconciliation of material return to supplier for credit confirmation
• Archiving of Scrap tickets and referencing of past scrap tickets, if needed.
• Manage document systems, warranty products received within PLM, SSIN Transactions, inventory documentation, and completion and distribution of reports required by customers
• Work with supplier around the world on quality concerns
• Return products to suppliers as requested for quality concerns
• Performs data entry of reports, enter return authorizations within the product lifecycle management system when required
• Collect information, collate data, and issue reports: OPEX document, Supplier Review, PDCA, Quality Escapes, Warranty metrics – documentation requested by customers, products received, products tested, time to evaluate, lead warranty inventory.
• Write/Issue Quality Alerts, 8d documentation, and mange SSIN document Material Transfer.
• ISO 9001 review and update documents

Requirements

• Associates degree or equivalent experience in Business or Engineering
• 1 – 4 years performing office work and plant floor work.
• High percentage of work involves walking, standing, and working on the plant floor.
• In addition, the position will engage with all levels of employees.

About Us

Steam Thermal Solutions is one of four businesses within Spirax Group, with global coverage across 67 operating units. These OpCos are organized into four Divisions: EMEA, APAC, Americas, and Gestra. We acquired Gestra five years ago and since then have operated it as its own business, and as such, we operate two brands, Spirax Sarco and Gestra.

We are dedicated to generating balanced value for all our partners through the development of technologies that enhance efficiency, safety, and balance. Our technologies are vital in supporting critical industrial processes and equipment in diverse industries such as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors, and Healthcare. With a presence in 165 countries, we deliver solutions that underpin the production of a wide range of everyday items, from baked beans to mobile phones!

Our company values diversity and is an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. If you require accommodation during the application process or while performing essential job functions, please contact us.