Quality Assurance Supervisor

Job Title: Quality Assurance Supervisor
Location: 16 Bulge Road, Devens MA, 01434
Location Type: Devens, MA
Website: https://www.wmfts.com/en/
Group: https://www.spiraxgroup.com/

When you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a cooperative and encouraging team, participate in challenging yet critical work, and experience ongoing growth opportunities to help you achieve your full potential. Visit our website to learn more.

This role will focus on:

We are in search of a dedicated and experienced QA Supervisor to enhance our dynamic and collaborative environment.
The QA Supervisor plays a pivotal role within the Watson-Marlow Quality team, in ensuring the highest standard of quality.  This position serves as the primary release authority for WMFTS Devens, ensuring all products and raw materials meet stringent quality, compliance, and customer requirements prior to release. The role provides leadership to QA Technicians and QC Inspectors, oversees manufacturing compliance with ISO 9001 and internal standards, and acts as the key interface between QC and cross-functional teams.

The position requires a strong understanding of manufacturing quality standards, excellent problem-solving skills, and the ability to influence and drive change in a complex, matrixed environment.

What you’ll be doing

• Authorize product release and enforce quality standards.
• Develop and manage the incoming material inspection process.
• Develop QC processes, inspection criteria, and controlled documentation.
• Lead and mentor QA/QC teams, including training and resource planning.
• Maintain audit readiness and represent QC during internal and customer audits.
• Oversee manufacturing non-conformance investigations and drive CAPA effectiveness.
• Monitor cleanroom bioburden and particulate levels, escalating deviations.
• Report on QC metrics, inspection performance, and trend analysis.
• Collaborate with manufacturing, engineering, logistics, and supply chain.
• Other duties as assigned.

This is what you’ll need to be successful in this role

• Associate degree minimum.
• 2 years in quality assurance, preferably as a QA Supervisor or equivalent.
• Demonstrated experience collaborating with cross functional teams to identify and resolve quality related issues in a timely and effective manner.
• Strong problem-solving, analytical, and organizational skills.
• Excellent communication and ability to work independently or in teams.
• Familiarity with quality management systems and ISO standards.
• Understanding of quality assurance risk-based techniques and their impact on internal procedures, product fit, form and function

This position offers a salary range of ($65000 - $92000). Final salary offers are determined by multiple factors, including education, experience, internal equity, geographic location, and the candidate’s expertise, and therefore may vary from the range listed. For roles based outside Massachusetts, the applicable salary range may be lower.

At Watson-Marlow, we believe in taking care of our colleagues. We offer a generous benefits package, including:

• Robust Retirement Plan: Benefit from a 5% employer 401K contribution, plus a 50% match on up to 3% of your contributions for added financial security, empowering your financial security.
• Comprehensive and Supportive Parental Leave: Experience our inclusive, gender-neutral parental leave policy, offering 16 weeks at 100% pay. Upon your return, enjoy a gradual transition with a unique 80% work schedule while still receiving 100% of your pay for the first 6 months, ensuring a balanced reintegration into the workplace.
• Generous Time Off: Enjoy ample time off to recharge and attend to life's circumstances with generous vacation and well-being day, 9 observed holidays, 1 floating holiday day, up to 15 caregiver days, and 80 hours of annual sick leave.
• Community Engagement Opportunities: Make a difference with 3 paid volunteer days each year, encouraging you to give back to the community and causes you care about.
• And Many More Benefits: Such as an offering of 3 healthcare plans with HSA contributions along with other benefits designed to support your well-being and professional growth. We invite you to explore all the ways we strive to create a fulfilling and rewarding work environment.

Everyone is Included at Spirax Group

We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone’s contribution is valued across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.

We know that everyone needs some extra help from time to time, so we have introduced a range of additional benefits through our Group Inclusion Commitments. Learn more at Our Inclusion Commitments.

Equal Opportunity Employer

Watson-Marlow Fluid Technology Solutions is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Watson-Marlow Fluid Technology Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Company Overview

At Watson-Marlow Fluid Technology Solutions, we are driven by innovation and are dedicated to creating an inclusive workplace where everyone is empowered to make a difference. As a world leader in manufacturing peristaltic pumps and associated fluid path technologies for the life sciences and process industries, we offer a wide range of products, including tubing, specialised filling systems and products for single-use applications.

Watson-Marlow is part of Spirax Group, a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.

Our purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!

Our inclusive culture and values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.