Customer Service Facility Attendant

At SpinXpress, we're all about creating a better laundry experience, where fun and excellent customer service go hand in hand.

As a Customer Service Facility Attendant, you'll be at the heart of this mission, ensuring every guest leaves with a smile. We pride ourselves on a people-first culture, offering a clean, bright, and safe environment. Your role is vital in maintaining our high standards and contributing to a positive, impactful experience for our customers.

We're looking for individuals who are eager to start as SpinNerds and grow into SpinAmbassadors, with career paths that offer exciting opportunities. You'll enjoy flexible part-time shifts, paid training, and growth-based pay, with generous commissions and bonuses.

Our mentorship program provides personalized guidance, while our vibrant team culture keeps the workplace lively with games, challenges, and fun prizes. Plus, you'll stay connected with your team through our exclusive app.

If you're ready to bring your energy and help us reimagine the laundry experience, apply today and start your journey with SpinXpress!

Compensation: $10 - $12 hourly

Qualifications

• Experience in delivering exceptional customer service with a friendly and approachable demeanor
• Ability to maintain a clean, organized, and welcoming environment for customers and team members
• Proven track record of effectively communicating and resolving customer inquiries and issues promptly
• Ability to follow company policies and procedures, ensuring a consistent and safe experience for all
• Experience in maintaining visual presentation standards for merchandise and facility appearance
• Ability to educate customers on services, products, and promotions, enhancing their overall experience
• Strong attention to detail, ensuring timely reporting of maintenance needs and safety concerns in the facility
• Ability to be at work on time when scheduled
  
  

Responsibilities

• Customer Service /Teamwork /Community Satisfaction/Career Growth
• Create a fun and welcoming job environment by keeping our space clean, tidy, and organized
• Be a part of changing the way people think about laundry
• Foster wonderful connections with our community members by offering an exceptional customer service experience.
• Greet, help, and thank our customers
• Respond with urgency to customer inquiries, product and service questions, along with any customer issues
• Maintain a great visual presentation of our merchandise
• Educate and share our services, products, and promotions - sharing value for our customers
• Follow our company policies and procedures
• Comply with our uniform dress code
• Prioritize both Customer and Associate Safety
• Report in a timely manner all equipment, machines, and building maintenance opportunities
• Opportunity to get involved with nonprofit organizations and schools' football teams as we invest in our communities
• Join our wonderful team and play a key role in our growth! We can't wait to see all the fantastic ideas you bring to the table. Seriously, we genuinely want you to take the lead and unleash your creativity to help us achieve the great results we’re aiming for at our facilities