What are the responsibilities and job description for the Operations Coordinator position at Spinoso Real Estate Gro?
Job Title: Operations Coordinator
Department: Operations
Reports To: General Manager
Classification: Non-Exempt
Summary
The Shopping Center Operations Coordinator will maintain building and equipment in compliance with State and Federal regulations; execute repairs and maintenance in a timely manner; maintain a high standard of building and property appearance/maintenance; support a cost-effective preventative maintenance program focused on maximizing equipment performance and function; contribute to minimizing repair/replacement costs/expenses.
Operations Coordinator will assist GM or Operations Director in all contractual as well as R&M activities on property such as housekeeping, landscaping, construction and major building systems repairs, working with in house staff and third-party providers. Operations Coordinator will assist in preparing annual R&M budgets and reforecasting property expenses; collaborating with the General Manager to effectively maximize Net Operating Income (NOI).
Essential Duties and Responsibilities
- Basic skills in the trades: carpentry, drywall, painting, tile, plumbing, electrical, HVAC, vehicle maintenance.
- Working with GM, manage property service providers to include establishing scope of work, soliciting qualified bids, awarding contracts, establishing schedules, ordering supplies, and ensuring acceptable performance by providers.
- Manage EMS programming to ensure timely and cost-effective use of building lighting and HVAC.
- Assist in preparing annual operating and capital budgets including annual reforecasting and multi-year capital planning.
- Assist in managing procurement of Capital projects, including obtaining budget pricing and bidding as required.
- Working with the GM, oversee all Emergency Planning as well as Safety & OSHA Training programs to identify, eliminate, and prepare for risks, hazards and emergencies.
- Support leasing, specialty leasing, and marketing activities as needed.
- All other duties as assigned or required.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
- Minimum of Associate’s degree or technical/vocational training.
- Shopping center experience preferred; 2-3 years of facilities management required.
- Minimum of 3-year supervisory experience with 2 or more employees.
- Valid Driver’s License.
Knowledge/Skills
- Must demonstrate proficiency with most commonly used hand tools and power tools.
- Ability to work in a professional manner with outside contractors, vendors, and tenants as necessary.
- Ability to prioritize and manage multiple projects and respond to unplanned events in a positive and effective manner.
- Above average communications skills with the ability to supervise, train and/or direct center operations staff or service providers.
- Knowledge and ability to use common software programs, including Word and Excel.
- Ability to read blueprints/construction drawings.
- Ability to be certified in scissor lifts, boom lifts or other mobile equipment.
- Ability to drive a pickup truck with a snowplow.
- Ability to safely carry, setup and climb ladders.
- Ability to access the mall roof via portable or fixed ladders to inspect.
- Ability to inspect the mall daily, including interior and exterior.
- Ability to be on call for property issues and respond during non-standard working hours.
- Must be able to work flexible hours including weekends, holidays.
- Work with GM to ensure all CAM contracts are up to date.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Manual dexterity sufficient for use of power tools and hand tools, operating scissor lifts, extendable boom lifts, snowplows, and other equipment as necessary, as well as occasional use of a keyboard, mouse, and telephone
- Ability to lift 50 pounds
- Speech and hearing sufficient for regular communications on the phone, radio or face-to-face
- Vision sufficient for reading work related documents and labels
- Sufficient sense of smell to detect dangerous odors
- Ability to walk, bend, stoop, climb, and reach
- Ability to sit and stand for long periods of time
- Must be able to be mobile to include moving around the interior and exterior property premises on a regular and as needed basis
This job description is not all inclusive. Other duties and responsibilities may be required. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Spinoso has the right to revise this job description at any time. This job description is not a contract for employment. Equal Opportunity Employer.