Demo

Medical Insurance Eligibility Specialist

Spine & Pain Associates, PLLC
Sanford, NC Full Time
POSTED ON 3/24/2026
AVAILABLE BEFORE 5/23/2026

Job Overview
We are seeking a dedicated and detail-oriented Medical Insurance Eligibility Specialist to join our healthcare team. In this vital role, you will be responsible for verifying patients’ insurance coverage, ensuring accurate eligibility information, and supporting seamless billing processes. Your expertise will help streamline patient intake procedures and enhance the overall efficiency of our medical office operations. If you thrive in a fast-paced environment, possess strong communication skills, and have a passion for helping others navigate insurance processes, this is an exciting opportunity to make a meaningful impact in healthcare.

Responsibilities

  • Verify patient insurance coverage by reviewing eligibility details through various insurance portals and systems
  • Communicate with insurance companies to confirm benefits, coverage limits, and pre-authorization requirements
  • Assist patients with understanding their insurance benefits and answer related questions clearly and professionally
  • Maintain accurate records of eligibility status, updates, and correspondence in the medical office management system
  • Support medical administrative tasks such as scheduling appointments, processing referrals, and updating patient information
  • Collaborate with medical staff to ensure all insurance documentation is complete and compliant with regulations
  • Stay informed about changes in insurance policies, industry standards, and relevant healthcare regulations to ensure compliance

Qualifications

  • Prior experience working in a medical office setting or healthcare environment is highly preferred
  • Strong knowledge of medical terminology and familiarity with insurance terminology and processes
  • Experience with medical administrative support tasks such as scheduling, data entry, and record keeping
  • Office experience demonstrating proficiency with computers, electronic health records (EHR), and insurance portals
  • Dental office experience is a plus but not required; relevant healthcare experience is valued
  • Excellent communication skills with the ability to explain complex information clearly to patients and providers
  • Ability to multitask efficiently while maintaining attention to detail in a fast-paced environment

Join us in delivering exceptional healthcare support by ensuring patients’ insurance eligibility is accurately verified and managed. Your efforts will directly contribute to smoother operations and better patient experiences!

Pay: $16.00 - $17.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid sick time
  • Paid time off
  • Paid training
  • Retirement plan
  • Vision insurance

Work Location: In person

Salary : $16 - $18

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