Patient Care Coordinator

SPINE CENTER OF EXCELLENCE, LLC operates out of Bossier City, Louisiana, as a dedicated provider of spinal care services. Conveniently located at 411 Coleman Ave, the organization is committed to delivering quality care to patients in the region. With a focus on professionalism and compassionate service, the Spine Center of Excellence values a patient-centered approach to health and wellness.

The Patient Care Coordinator is a full-time, on-site role based in Bossier City, LA. This role includes coordinating patient care services, scheduling appointments, managing patient communications, and maintaining accurate medical records. The Patient Care Coordinator will engage with patients to ensure a smooth and positive experience, facilitate communications with medical staff, and provide administrative support as needed. A strong emphasis is placed on professionalism, efficiency, and excellent communication and organizational skills.

• Experience in Appointment Scheduling and proficiency in coordinating patient appointments efficiently
• Proven skills in Phone Etiquette and maintaining professional and compassionate communication with patients
• Knowledge and experience in Care Coordination and managing patient care processes
• Familiarity with Medical Terminology and healthcare-specific documentation
• Commitment to providing excellent Patient Care with a patient-first approach
• Strong organizational and time management skills
• Ability to work collaboratively with a team as well as independently
• High school diploma or equivalent required; additional certifications or relevant coursework in healthcare administration or patient care are a plus