What are the responsibilities and job description for the Administrative Assistant/Receptionist position at Spinal Rehab Group?
Job Overview:
We are seeking a bilingual(english/spanish), highly organized and detail-oriented individual to join our team as a Receptionist/Administrative Assistant. In this role, you will be responsible for providing exceptional customer service, managing office schedule, and assisting with various administrative tasks.
This can either be a part time position for 2 different candidates, only willing/able to commit to one office, or a full time position for 1. Someone who is willing to travel to both offices.
We have 2 offices. One in Jamaica Plain and one in Chelsea. The hours are listed below.
CHELSEA
Mondays & Wednesdays - 8:45-5:30
Fridays- 1:45-5:00
JAMAICA PLAIN
Tuesdays & Thursdays-8:45-5:30
Fridays-8:45-1:00
Responsibilities Include:
- Answering phones/ Checking Messages/ Returning Calls
- Greeting, Billing and Scheduling Patients
- Verifying patient benefits and collecting co-payments
-Opening/Closing the office(Wiping down treatment tables, adjusting thermostat beginning and ending of day, etc.)
-Assist in translating for Spanish speaking patients
-Assist with administrative tasks such as filing, data entry, and document preparation
-Keeping the office organized and maintaining stock of office supplies
- Provide customer support and address inquiries or concerns
Qualifications:
-**MUST SPEAK SPANISH**
- Previous experience working in an office environment is preferred but not required.
- Solid communication skills, both written and verbal
- Excellent customer service skills with the ability to handle difficult situations professionally
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Proficient computer literacy(fax, printers, scanners)
- Ability to maintain confidentiality and handle sensitive information with discretion
- Strong attention to detail and accuracy in all work performed
-Reliable and Punctual
-Able to receive, learn and follow office rules and protocols
If interested please forward you resume.
Job Type: Part-time
Pay: $19.00 - $23.00 per hour
Work Location: In person
Salary : $19 - $23