Office Manager (Clinic Operations Leader)

Compensation: $75,000 – $85,000 salary (based on experience) Bonus
Schedule: Monday, Tuesday, Wednesday, Friday (9AM–6PM seeing patients) Thursday (9AM–6PM-management day)
Location: Tustin, CA

Who This Is For

This is not an admin role.

This is for someone who wants to run operations, lead a team, and scale a business.

If you’re looking for a position where you can take ownership, drive performance, and grow into a higher leadership role, keep reading.

About The Role

You will be responsible for the day-to-day operations of a high-performance healthcare clinic.

That means:

• Leading the team
• Owning performance metrics
• Ensuring patients move through care efficiently
• Driving consistency, accountability, and growth

You are not assisting. You are operating the business.
You will work directly with the CEO/Owner to build and scale operations.

What You’ll Be Responsible For

• Manage and lead front desk, case manager, back office team, and doctors
• Track and improve key performance metrics (show rate, visit volume, patient flow)
• Run daily huddles and weekly KPI meetings
• Ensure all patients receive a high-level, organized experience
• Oversee scheduling, follow-ups, and operational efficiency
• Identify problems quickly and implement solutions
• Support hiring, training, and team development
• Maintain a structured, high-performance culture

What We’re Building

• Currently doing ~$1M/year
• Scaling to $3M
• Planning expansion into multiple locations across Orange County

You will be part of building that growth.

What You Get

• Real leadership role with decision-making authority
• Direct mentorship and hands-on training from the CEO/Owner
• Opportunity to grow into a Director of Operations as we expand
• Ability to build systems and shape the culture of the clinic
• Stable, growing business with consistent patient flow
• 4-day clinic schedule dedicated management day
• No weekends

Training & Development

You will be trained directly by the CEO/Owner on how the clinic operates and scales.

This includes:

• Marketing systems (lead generation and tracking)
• Sales process (consultation to care plan)
• Operational systems & SOPs
• KPI tracking and performance management

You’ll learn how to operate and scale a real business using data.

What You’ll Gain

• Hands-on training in marketing, sales, and operations
• Experience managing a high-performance team
• Exposure to real business metrics and decision-making
• Path to grow into a multi-location leadership role

Requirements

• Experience managing a team (healthcare or service-based preferred)
• Strong leadership and communication skills
• Comfortable tracking and improving performance metrics
• High level of accountability and urgency
• Able to make decisions and solve problems without constant direction

ONLY APPLY IF:

• You want a long-term leadership position
• You are comfortable holding people accountable
• You take ownership of outcomes, not just tasks
• You want to grow with a company and take on more responsibility over time
• You have experience managing and scaling a team

Final Note

This is not for someone who wants a slow-paced environment or a task-based role.

This is for someone who wants to lead, build, and grow into something bigger.

Check Us Out

• Instagram: https://www.instagram.com/spinalperformance/
• Website: www.spinalperformance.com

Take a look at how we operate, the type of patients we serve, and the standard we hold.

Before applying, review both. If you align with what we do, apply now!

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Retirement plan
• Vision insurance

Application Question(s):

• Are you able to consistently work Monday through Friday from 9AM–6PM?
• Do you live within a reasonable commuting distance to Tustin, CA?
• Have you directly managed a team? If yes, how many people and in what setting?
• Have you ever helped scale a business? If yes, what was the starting size and what did it grow to?
• Have you been responsible for improving conversions, sales, or client/patient retention? If so, how?

Work Location: In person

Salary : $75,000 - $85,000