Epic Trainer - 2026 - (Lancaster, PA - LOCAL Hybrid Contract Position)

Job Description:

The Epic Credentialed Trainer (multiple modules desired) will function in a self-directed manner which includes the ability to conduct training classes, provide instruction on various technical topics, and coordinate educational projects within the health system. Including the development of new training materials and modification of existing training materials.

Additional responsibilities include: Conduct training classes and provide instruction on various technical topics. Analyze workflows and help develop education/training material. Ensure training materials and documentation is current and effective. Help to write, design, edit, and maintain documentation and training materials. Explain complex information to non-technical audiences.

This person should to have a solid background with inpatient and ambulatory. Experience training multiple clinical application would be nice that includes additional clinical Epic modules. Certification is not a requirement but would be a plus. Not looking for Cadence or scheduling/billing at this time.

The role includes the ability to conduct training classes and provide instruction on various technical topics. Additionally, the person will be responsible for the assisting with the development of training materials and modification of existing training materials. Additional responsibilities include: Analyze workflows and develop education/training material. Ensure training materials and documentation is current and effective. Write, design, edit, and maintain documentation and training materials. Explain complex information to non-technical audiences.

This is a hybrid position with some remote training available approximately 50% remote. Candidate should be local to the Lancaster, PA area (within 1 hour).

Additional requirements:

• Remote / online classroom presentation experience
• Knowledge of Epic hyperdrive version, specifically inpatient and ambulatory
• Ability to interact with all levels of physician practice personnel to include: IT management staff, consulting staff, clinicians, clinical administrators, business administrators, etc.
• Expert verbal and written communication skills, as well as strong presentation skills
• Knowledge of healthcare operations and the use of information system applications in the practicing healthcare environment.
• High level of competency with MS Office Word, Excel, and PowerPoint
• Strong customer service orientation
• Able to function as part of a team providing a high level of quality service to users

EDUCATION:

Bachelor's degree in Education or equivalent combination of education and/or related experience

EXPERIENCE:

Minimum two years of clinical experience (preferred).

Prior experience with training electronic health records systems in a classroom setting

REQUIRED:

Knowledge of EPIC Ambulatory and Inpatient that includes actual classroom training . Not Go-Live.

PREFERRED:

Additional Epic clinical modules to include Inpatient/Outpatient AND additional modules within Epic

KNOWLEDGE/SKILLS:

Demonstrated knowledge and ability to use Epic for documentation of patient care delivery.

Demonstrated knowledge and ability of computer system software and hardware components, (e.g. MS Office Windows operating system, dual screen projection).

Demonstrated fundamental understanding of patient workflow and workflow of care provider.

Demonstrated fundamental understanding of policies and procedures.

Demonstrated classroom management and teaching skills.

Understands and applies adult learning principles.

Proven advanced communication skills, written and verbal; able to communicate effectively with all levels of personnel within the organization.

Demonstrated problem solving and collaboration skills.

Demonstrated excellent communication skills- both verbal and written.

Demonstrated excellent customer service skills and abilities.

Job Type: Contract

Benefits:

• Flexible schedule

Application Question(s):

• Our client is located in Lancaster, PA. This is a hybrid/remote training position. Are you ready to submit your resume to our valued client as a 1099 Consultant? There are no benefits as a 1099 Consultant and this is contract position. Is this okay with your situation?
• Please describe in detail any Healthcare experience you have including the number of years. Please give a summary (including number of years) for your EPIC Classroom Training experience for the following EPIC CLINICAL modules: Examples - Inpatient, Ambulatory, Willow, OpTime. Include any Epic Certifications if applicable.

Experience:

• ACTUAL classroom training with EPIC: 2 years (Required)

Ability to Commute:

• Lancaster, PA 17602 (Required)

Work Location: Hybrid remote in Lancaster, PA 17602