What are the responsibilities and job description for the Pool Servers position at SPI MANAGEMENT CO DBA ISLA GRAND BEACH RESORT?
We are seeking friendly, energetic, and attentive Pool Servers to provide exceptional food and beverage service to guests in the pool area. The Pool Server is responsible for creating a welcoming guest experience by taking orders, serving food and drinks promptly, and maintaining a clean and organized service area. This role requires excellent customer service skills, teamwork, and the ability to work in an outdoor environment.
- Greet guests in a friendly and professional manner.
- Take food and beverage orders accurately and deliver them promptly.
- Serve alcoholic and non-alcoholic beverages in accordance with company policies and applicable laws.
- Maintain knowledge of menu items, specials, and beverage offerings.
- Check on guests regularly to ensure satisfaction and respond to requests promptly.
- Process guest payments and complete transactions accurately.
- Follow all food safety, sanitation, and responsible alcohol service guidelines.
- Work closely with bartenders, kitchen staff, and management to ensure smooth service.
- Maintain a professional appearance and positive attitude throughout the shift.