Care Manager-Caregiver Support/Dom Care

Comprehensive Benefits Package   •   Tuition Discounts   •   Career Advancement    

SOUTHWESTERN PA AREA AGENCY ON AGING

Overall Function:

To provide care management services to consumers receiving services through the Caregiver Support and Domiciliary Care Programs at the Southwestern PA Area Agency on Aging.

Essential Functions:

• Complete comprehensive psychosocial assessments with potential consumers and families to determine program eligibility (both programs) and placement needs (Dom Care only).
• Develops and maintains an individualized service plan (ISP) required for consumer, and oversees that services are being utilized.
• Conducts follow-up visits at prescribed intervals, maintaining regular contact with consumer and provider to ensure mutual satisfaction within program guidelines.
• Provides assistance and counseling to consumers, providers and families ensuring service delivery and social and emotional support and identifying other community resources that consumers may be able to utilize.
• Maintains a current consumer case record, consumer assessments, placement processing (Dom Care only), referrals, updates, contacts, follow-up visits, any problems and the course of action pursued.   
• Prepares and submits all required case forms, reports, financial paperwork/documentation, and correspondence in an accurate and timely manner in accordance with program regulations.
• Initiates and maintains contact with appropriate health care providers and human services programs to ensure the protection of the program consumer's rights and benefits.
• Facilitate or assist with monthly consumer support groups, education, recognition events, etc.
• Participates in case conferences, meetings, and trainings as scheduled.
• Adheres to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws, and agency policies and procedures.

• Bachelor’s Degree in Social Work or related field.
• Demonstrated knowledge of financial entitlement programs and health/social services available to the consumers.
• Demonstrated ability to make incisive observations and obtain vital information during the client/family interview and/or while reviewing case records to make appropriate recommendations.
• Must not be excluded from participation in Medicare, Medicaid, or any other federal health care programs.
• Must successfully obtain Criminal History Clearance from the PA State Police, Child Abuse Clearance from the PA Department of Human Services and FBI Fingerprint Clearance.
• Ability to operate a variety of agency vehicles or transport oneself, as necessary, in the performance of essential functions.
• Ability to maintain consumer caseload.
• Ability to assist, move, and/or transport durable medical equipment, medical supplies and/or consumer's personal effects weighing up to 50 pounds.
• Ability to pack and transport cognitively and/or physically challenged consumers as needed.

Available Benefits:

• Medical and dental benefits for eligible employees.
• Retirement plan with potential for agency match.
• Tuition discounts with partnering colleges and universities.
• Career advancement opportunities.
• Generous time off for eligible employees.
• Be an SPHS Hero!

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