What are the responsibilities and job description for the IT Endpoint Engineer position at Spheros Environmental?
Brief Description
IT Endpoint Engineer
Location: Hybrid (Denver, CO or Petaluma, CA)
Compensation: $100,000-$125,000 annually (negotiable based on experience)
Position Summary
We are seeking an experienced Endpoint Engineer to focus on two core areas: resolving advanced ticket escalations and leading our application packaging and governance efforts. This role is reserved for someone who brings a customer-service-oriented approach to every staff interaction.
Primarily, this role will handle Tier 2 / Tier 3 issues involving Windows endpoints, identity, file access, on-prem servers, and Azure services. Key technologies include Entra, Cloudflare One, Veeam, VMware vCenter, Windows Server, Azure Files, and SentinelOne.
As a secondary focus, the Engineer will wrangle our COTS applications — including packaging, testing, deploying, documenting, updating, and retiring applications using Microsoft Intune, PatchMyPC, NinjaOne, and PowerShell. This includes moving the application inventory toward centralized identity through SSO and SCIM as well as performing user audits and governance.
Key Qualifications
IT Endpoint Engineer
Location: Hybrid (Denver, CO or Petaluma, CA)
Compensation: $100,000-$125,000 annually (negotiable based on experience)
Position Summary
We are seeking an experienced Endpoint Engineer to focus on two core areas: resolving advanced ticket escalations and leading our application packaging and governance efforts. This role is reserved for someone who brings a customer-service-oriented approach to every staff interaction.
Primarily, this role will handle Tier 2 / Tier 3 issues involving Windows endpoints, identity, file access, on-prem servers, and Azure services. Key technologies include Entra, Cloudflare One, Veeam, VMware vCenter, Windows Server, Azure Files, and SentinelOne.
As a secondary focus, the Engineer will wrangle our COTS applications — including packaging, testing, deploying, documenting, updating, and retiring applications using Microsoft Intune, PatchMyPC, NinjaOne, and PowerShell. This includes moving the application inventory toward centralized identity through SSO and SCIM as well as performing user audits and governance.
Key Qualifications
- Deliver excellent support with a customer-first approach to ticket ownership, communication, and follow-through.
- Administer Microsoft Intune for endpoint enrollment, configuration, compliance, and lifecycle management.
- Package, test, deploy, update, and retire applications.
- Perform periodic application ownership reviews, user audits, and license optimization.
- Improve Help Desk efficiency by documenting procedures, writing KB guides, and identifying opportunities for automation and process improvement.
- Create application documentation, packaging notes, training materials and tips.
- Support general IT infrastructure both on-prem and in Azure.
- 8 years of progressive IT support, systems administration, endpoint management, and infrastructure experience in a Microsoft 365 environment.
- Must have: Good writing and documentation skills.
- Must have: Extensive experience with Entra, Intune, and application packaging.
- Must have: Proven track record of SSO, SAML, SCIM, OAuth, and Enterprise App setups.
- Must have: Working knowledge of Cloudflare WARP / Zero Trust concepts, Windows Server, Active Directory, VMware vCenter, Veeam, Azure Files, Microsoft 365, and endpoint security tools such as SentinelOne.
- Nice to have: Jamf Connect, Apple Business Manager, and MacOS endpoint management experience.
- Nice to have: Working knowledge of Jira or similar tools.
- Nice to have: Power Automate, Azure functions, Entra Lifecycle Management.
- Hybrid Flexibility: Enjoy a balanced work-life with the option to work from home one day per week.
- Competitive Compensation: Generous salary range with bonuses and 401(k) contributions.
- Professional Growth: Opportunities for continuous learning, training, and advancement.
- Inclusive Culture: Join a company that values collaboration and client service.
- Opportunities to provide clients with services from all of Spheros Environmental practice areas.
Salary : $100,000 - $125,000