Sales Operations Coordinator

Our client, a major international manufacturer and distributor, is seeking a highly detailed and results-oriented Sales Operations Coordinatorwith a specialized focus on Accounts Receivable (AR) management. Based at their Ridgeway, SC facility, this position is a central function within the organization, directly impacting cash flow stability, financial compliance, and effective customer relations. The successful candidate will be the primary point of contact for managing the entire invoicing, verification, and timely payment collection process.

Key Responsibilities

This role is a critical intersection between Sales, Finance, and the customer’s Accounts Payable function. Responsibilities include:

• Accounts Receivable Oversight: Proactively monitor and manage the status of open invoices, engaging directly with customer Accounts Payable teams to ensure payment is received strictly within agreed-upon terms. Systematically follow up on pending payments and escalate complex or high-value overdue accounts as necessary.
• Invoice Accuracy and Compliance: Conduct meticulous verification of all outgoing invoices to confirm accuracy in selling price, part numbers, quantities, and necessary customer Purchase Order (P/O) references. Coordinate with internal Sales and Finance departments to ensure prompt correction of any errors prior to invoice submission.
• Customer Portal Management: Ensure the seamless daily upload of invoices to required customer portals. Manage portal submission records, quickly identify and resolve upload errors or discrepancies in collaboration with IT and Finance teams, and provide clear status updates to management.
• Non-Conformance Resolution: Act as the internal lead for investigating and resolving all discrepancies related to invoicing, pricing issues, or formal portal rejections. Collaborate cross-functionally with Logistics, Sales, and Finance to implement corrective actions and prevent the recurrence of systemic issues.
• Reporting and Analysis: Develop and distribute precise weekly reports detailing AR status and portal upload performance. Track and analyze critical financial metrics, including Days Sales Outstanding (DSO), invoice accuracy rate, and time-to-resolution for non-conformances.

Qualifications and Skills

• Experience: 2–4 years of demonstrated success in roles focused on inside sales, order management, or accounts receivable coordination within a complex automotive manufacturing business environment.
• Education: An Associate's or Bachelor’s degree in Business Administration, Accounting, or a related field is strongly preferred.
• Technical Proficiency: Required proficiency in Enterprise Resource Planning (ERP) systems (e.g., SAP, Oracle, or equivalent) and experience navigating corporate customer portal platforms. Strong capabilities in Microsoft Excel and data management are essential.
• Core Competencies: Exceptional attention to detail, robust analytical and problem-solving abilities, and highly effective written and verbal communication skills necessary for professional interaction with internal teams and external customers.
• Organizational Acumen: Proven ability to manage a high volume of tasks, prioritize competing demands efficiently, and maintain a disciplined approach to process management.

Apply today. We are moving quickly to fill this critical position.