Sales Assistant

We're looking for a dynamic Sales Coordinator to serve as the critical anchor for our sales department and the main point of contact between our customers, Production, Purchasing, and Technical Support teams. In this role, you will do much more than handle day-to-day customer service, you will actively manage projects, streamline internal order workflows, and step up as the primary inside support for our Sales Leader. If you are a detail-oriented problem solver who excels in a fast-paced environment and takes pride in building seamless internal systems, this is your opportunity to drive operational excellence.

Compensation and Benefit

• sPay Rate: $21.00 – $24.00 per hour. (Starting pay is determined by a variety of factors, including the candidate's prior work experience, education, job-specific certifications, and technical skills)
• .Schedule: Monday through Friday, 8:00 AM – 5:00 PM (100% ONSITE)
• .Benefits: We offer a robust benefits package that includes comprehensive health insurance and an incentive recognition bonus program (benefits are based on standard eligibility requirements)

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Responsibilities Includ

• e:Strategic Sales Support: Partner directly with the Sales Manager to handle quoting, sample distribution, and client inquiries, exercising independent judgment and decision-making on critical sales matter
• s.Order & Workflow Quality Control: Review all incoming orders for structural accuracy (checking lead times, custom drawings, bill of materials, and payment terms) and audit Salesclerk data entry to eliminate processing error
• s.Interdepartmental Project Liaison: Coordinate daily with Production, Purchasing, and Technical Services to manage product lead times, address inventory shortages, expedite rush orders, and successfully push major projects over the finish lin
• e.Technical Mastery: Build a deep understanding of our custom netting products, hardware components, and general installation steps to accurately interpret drawings and create Bills of Materials (BOMs
• ).Escalation & Problem Solving: Serve as the first line of defense for customer issues, managing complex inquiries, shipping delays, or missing items, and initiating required ISO9001 quality documentatio
• n.Operational Adaptability: Maintain a collaborative team approach by stepping in to perform administrative and clerical duties during high-volume surges or staff time of

f.
Skills & Qualificati

• onsExperience: 1–2 years of proven success in a dedicated customer service or administrative support ro
• le.Education: Minimum of a High School Diploma or equivalent; an Associate Degree in Business or a related field is highly preferr
• ed.Technical Aptitude: Strong computer literacy, accurate keyboarding skills, familiarity with CRM platforms, and the ability to learn to read technical drawin
• gs.Core Capabilities: Excellent verbal and written English communication, strong active listening skills, and basic foundational accounting skil
• ls.Working Style: A proactive responder who remains composed under pressure, effortlessly juggles shifting deadlines, and naturally adapts to diverse customer personaliti

es.
What's in It for

• YouA High-Performing Team: Work alongside passionate, collaborative professionals who value a positive, "can-do" attitude and take pride in delivering products that protect lives every single

day.
Appl

y NowReady to make a difference? Apply today by submitting your resume and a brief cover letter through our online portal! We look forward to reviewing your applica

tion.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran s